Senior Clerk

Definition

Under close to general supervision, performs a variety of clerical support work in an assigned unit. Incumbents in this class are expected to exercise independent judgment and initiative in the performance of routine clerical and office support assignments. Positions in this class typically are supervised by an Office Manager, Executive Secretary or other management personnel. This job class is treated as FLSA non-exempt.

Distinguishing Features: The Senior Clerk job class is distinguished from the Clerk class by the greater independence with which work is performed, the greater variety and difficulty of assignments, and the greater responsibility for the actions taken.

Essential Functions: Essential functions may vary among positions and may include the following tasks, knowledge, abilities, skills, and other characteristics. This list of tasks ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

Examples of Tasks

1. Reception: Receives and greets visitors and directs to appropriate staff or requested service.

• Answers routine questions about program services, policies, and procedures.
• Assists visitors and clients in completing a variety of forms or other materials used in the assigned work area.
• Photocopies appropriate information at the request of staff and/or the public.

2. Phones: Answers multi-line phone and provides requested information or directs callers appropriately.

• May arrange and schedule phone coverage for the unit during breaks and lunch periods.

4. Administrative: Maintains unit files which may include confidential and/or sensitive files, by organizing and filing forms, correspondence, records, reports and/or other related information alphabetically, numerically or in accordance with another established system.

• Retrieves information from files in response to request from staff or the public.
• Maintains confidentiality/security of files/records.
• May temporarily act as lead worker and oversee the work of other Clerks.
• Maintains and/or schedules appointments calendars for work unit staff.
• Sets up meetings, make travel and training arrangements for staff.

5. Computer: Types letters, memos, reports or other documents using a personal computer.

• Enters information into a database on the personal computer.
• Processes work orders, invoices, and other forms/documents used in the assigned unit.

6. Miscellaneous: Performs other job related duties as assigned by the Director or designee to maintain and enhance department operation.

Knowledge, Skills, Abilities and Other Characteristics :

• Knowledge of the culture, customs, traditions, history and government of the Salt River Pima-Maricopa Indian Community.
  
• Knowledge of the purpose, current issues, projects, organization, policies, and employee responsibilities of the unit to which assigned.
  
• Knowledge of the formats used for a variety of correspondence and reports.
• Knowledge of general office practices and procedures, including those associated with confidential/sensitive information.

• Skill in identifying and maintaining the confidentiality of sensitive and important information while using diplomacy and tact.
• Skill in establishing and maintaining effective working relationships with those contacted in the course of work.
• Skill in operating a variety of standard office equipment which may include a photocopier, fax machine, 10 key calculator, typewriter, multi-line telephone, scanner and a personal computer.
• Skill in typing/keyboarding.

• Ability to organize work priorities and meet daily deadlines.
• Ability to understand and follow oral and written instructions which may entail procedural or technical detail.
• Ability to adapt to changing work situations and assignments.
• Ability to use initiative and independent judgment, while at the same time recognizing when it is appropriate to refer matters to the supervisor's attention.
• Ability to learn job-related material primarily through oral instruction and observation.

Minimum Qualifications

• Education: Graduation from high school or GED equivalent is required.

o For enrolled Community members without a GED, must obtain a GED. Requires participation in the HR GED Program and successful completion of the Arizona state certified exam in order to continue employment with SRPMIC.

• Experience : Typing or keyboarding familiarity is required along with one (1) year of work experienceperforming a variety of clerical and office support tasks.
  

o Completion of a high school course or program in Office Practices, General Business, or closely related area may substitute for six (6) months of the required experience.

• Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.
  
• Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.
  

Special Requirements

• Must be able to demonstrate keyboarding familiarity and skills and may be required to demonstrate proficiency in using computer software.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted .

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.