1 Youth Services Associate

Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at http://www.maacproject.org/.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Adhere to and uphold the standards of MAAC mission, purpose, guiding principles and standards of quality.
• Caring for the well-being of youth between the age range of 13-17 years of age, including youth with serious illnesses, addictions, disabilities, pregnancy, sexual/mental/physical abuse or who have been neglected and have been exposed to trauma.
• Participate in meetings to ensure adequate staffing of milieu.
• Participate in training and development.
• Maintain service documentation, data collection and contract and compliance of records as required.
• Communicate care coordination information and events through utilization of communication logs and debriefs as set in the protocols and procedures of the services.
• Maintain a positive and safe atmosphere in the milieu.
• Provide first aid in minor emergencies. Assist in securing medical services for serious problems.
• Provide crisis intervention, during all working hours.
• Assist with intake assessments and provide initial services.
• Maintain consistent rules, structure, and consequences according to programs policy and procedures.
• Encourage youth personal hygiene and assist with teaching this independent living skill.
• Facilitate and monitor snack and mealtimes.
• Ensure completion of chores by youth and assist with teaching this independent living skill.
• Transport youth to and from outings and activities when necessary.
• Facilitate engaging recreational and educational groups and outings.
• Links refer and advocate with appropriate agencies/support services for individual youth when appropriate.
• Maintain positive relationships with community, including law enforcement, child welfare services, schools, neighbors, and service providers.
• Maintain confidentiality and privacy standards of service-partner protected health information and other applicable information and material in accordance with agency and center polices, and applicable regulations and laws including HIPAA.
• Participate in implementing agency's resource development plan as appropriate.
• Sort and put away donations, as necessary.
• Maintain programs space and vehicle cleanliness and safety.
• Other duties as required.

Knowledge of and Ability to:

• Able to work with potentially homeless, runaway, unaccompanied minors, and exploited youth.
• Able to work in a very diverse setting with people of all backgrounds, culture, and sexual orientation.
• Excellent time management skills; organized and able to prioritize.
• Able to organize and manage large amounts of files, schedules, dates, and information.
• Self-directed and able to work without supervision.
• Ability and comfortable with building personal relationships and dedicated to helping others.
• Able to lift and carry 25 lbs.

Physical Qualifications:

• Experience working in trauma and dual diagnosis programs preferred.
• Motivated to take on additional community involvement projects and solve problems.
• Comfortable in a fast-paced environment with multiple cases.
• Empathetic and supportive with mentorship and leadership skills.
• Flexible this is 24 hours - 7 days a week program. (Available to work evenings, overnight, weekends and holidays)

• High School Diploma
• Bilingual Spanish-English speaking a plus
• First Aid and CPR Certified preferred.

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other persons views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Drivers License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAACs insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.