24 / 25 SY - CAMPUS SAFETY DISPATCHER (CC#89556)

Position Type:
Classified Safety/CAMPUS SAFETY DISPATCHER

Date Posted:
10/16/2024

Location:
CAMELBACK HIGH SCHOOL

Closing Date:
10/30/2024

Additional Information:

Equal Opportunity Employer

CAMPUS SECURITY DISPATCHER

DEPARTMENT: Administration	SALARY SCHEDULE: Education Support Professional
LOCATION: Camelback	WORK YEAR: 10 Months

GRADE 5
STARTING HOURLY RATE: $19.19 - $20.06 (PLACEMENT DEPENDS ON SIMILAR EXPERIENCE HELD AND EDUCATION)

The Phoenix Union High School District is proud to serve a diverse population of 28,000 students and 4,000 employees in Arizonas capital city. With a portfolio of comprehensive schools, small specialty schools, support schools, micro schools, magnet programs, and extensive Career & Technical Education (CTE) offerings, PXUs schools of opportunity welcome, love, and inspire all students to go places and do things that matter.

SUMMARY:

The Campus Security Dispatcher performs dispatching and office clerical duties in support of campus security operations; receives various security-related campus information by telephone, radio, email, and/or other sources; contacts and dispatches security personnel to campus areas; contacts emergency responder agencies when needed; provides information to students, staff, visitor, and outside agencies as needed; performs a variety of office clerical duties.

ESSENTIAL FUNCTIONS

1. Receives information regarding campus security issues by telephone, radio, email, or other sources; notifies and dispatches campus security personnel to campus locations as needed.
2. Monitors emergency fire security alarm systems and video surveillance cameras; monitors outgoing 9-1-1 calls and incoming HotLine calls; contact Police and/or Fire first responders and alerts appropriate campus personnel as necessary.
3. Enters security incident data into the PXU record management system; prepares reports and maintains logs as required.
4. Serves as an information resource regarding the campus security office, campus parking program; Provides an exceptional customer service experience to students, parents and guardians, staff, vendors, and community members.
5. Maintains campus lost and found.
6. Performs general clerical and office work, including typing, proofreading, filing, checking and recording information.
7. Maintains accurate and comprehensive records and prepares clear and concise reports.
8. Interprets and applies pertinent PXU Policies, procedures, laws, codes, and regulations.
9. Perform Security duties based on campus security needs.
10. Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned.

The above essential functions are intended to represent only the key areas of responsibilities and not a comprehensive listing of all functions and duties performed by incumbents of this class.

REQUIRED QUALIFICATIONS

Education, Training, and Experience Guidelines:

High School diploma or GED equivalent; AND one year performing office clerical support that required giving/receiving information to/from the public and/or one-year experience working with youth in a public/educational environment and/or one-year experience in law enforcement or related activity. Be at least 21 years of age.

License and Certification Requirements:

A valid Arizona State Drivers License is required.
Must possess current Red Cross first aid certificate and CPR certificate at time of employment or obtain within first 60 days of employment and maintain on a current status.
Must possess an active Arizona Department of Public Safety IVP Fingerprint Clearance Card or obtain one within the first 90 workdays of employment.

IDEAL CANDIDATES WILL HAVE THE FOLLOWING KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to effectively communicate and elicit information from upset or irate callers.
• Ability to communicate and work effectively with staff and outside agencies such as County, State, City and other local entities.
• Knowledge of techniques used to distinguish between emergency and non-emergency calls.
• Ability to operate emergency, radio transmitting and other dispatching systems.
• Skill in following and enforcing safety policies, procedures, and practices.
• Ability to make sound decisions in emergency situations
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to provide excellent customer experiences, including but not limited to interacting tactfully and courteously with the public.
• Commitment to create and sustain a thriving learning and working environment for students and staff.
• Ability to establish and maintain effective working relationships.
• Ability to use initiative within organizational policies, procedures and guidelines.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Work is performed throughout school campuses and requires exposure to various weather conditions. May be exposed to potential physical harm, contagious illnesses, and bodily fluids. Physical ability to perform all essentials functions.

WHY WORK AT PXU

The Phoenix Union High School District is one of the states largest employers. Our 4,000 education professionals are committed to providing an excellent learning environment for our students while enjoying an inspiring work environment.

Highly Competitive Pay	Comprehensive Employee Benefits
Participation in Arizona State Retirement System	Education Loan Forgiveness (If eligible)
Vacation and Personal Leave Plans (for eligible positions)	Paid Winter and Spring Breaks

The Board is committed to a policy of nondiscrimination in relation to race, color, religion, sex, age, national origin, disability or sexual orientation, as well as gender identity, gender expression and immigration status. This policy will prevail in all matters concerning staff members, students, the public, educational programs and services, and individuals with whom the Board does business.

DIVISION:	SUPERVISION RECEIVED:	SUPERVISION GIVEN:
Student & Family Services	Campus Safety Supervisor, Site Administrator	None

Action	Prepared by:	Review by:	Effective Date
Revised	PSPC	AT/CEA/Talent	07/01/2021