Pima County
Tucson, Arizona, United States
3417 - Animal Care Field Supervisor (Animal Protection Supervisor)
Job Description
Position Description
This position with rotating days (PACC is open 7 days a week) and shifts (6:00 am to 2:00 pm; 11:00 am to 7:00 pm; 1:00 pm to 9:00 pm), is in the Pima Animal Care Center. OPEN UNTIL FILLED.
Salary Grade: 46
Supervises and participates in the operations and the daily activities of the Animal Care Enforcement units and field services in Pima County.
Supervises, trains, evaluates, and schedules an assigned shift of employees performing animal care enforcement activities and field services;
Evaluates departmental enforcement processes and procedures and recommends changes as necessary;
Assist assigned staff with unusual and complex field situations by advising on procedural and technical actions;
Performs enforcement, field service, public education, and animal care activities as required;
Addresses questions and investigates complaints from the public regarding citations, animal care procedures, enforcement actions, staff actions, laws and ordinances, and initiates corrective action as required;
Prepares, reviews and maintains detailed records and reports, including those in support of prosecution of alleged violators;
Reviews field and investigation reports, citations, and all other documentation prepared by enforcement staff in relation to animal care cases or enforcement actions to ensure completeness of documentation, strict adherence to applicable laws, ordinances and procedures, and appropriateness of actions taken;
Evaluates case documentation and prepares synopses for prosecution activities by the appropriate jurisdiction;
Testifies in court on animal care cases;
Authorizes use of controlled chemical capture delivery systems by qualified staff;
Operates and performs operator-level maintenance, servicing and safety inspection, of assigned vehicles and equipment;
Enforces dangerous animal regulations by assigning the classification of dangerous animal through observation and evaluation of actions, behavioral tendencies, and owners' responsibility under varying circumstances;
Presents and defends evidence at appeal hearings to validate dangerous animal assessments.
KNOWLEDGE & SKILLS:
Knowledge of:
- applicable city, County and state laws and ordinances for animal care issues;
- common animal species, breeds, and their habits;
- animal control, care and handling techniques;
- symptoms of common animal health problems;
- basic arithmetic;
- principles and practices of effective supervision;
- principles and practices of investigation;
- automated record keeping and report preparation;
- operator-level maintenance procedures for vehicles and equipment;
- resources for information gathering;
- customer service and public relations procedures;
- legal procedures in a court hearing.
- humane capture and care of animals;
- using specialized animal care equipment, such as controlled chemical capture delivery systems;
- communicating effectively, both orally and in writing;
- establishing and maintaining effective working relationships with the public, coworkers, and other agencies;
- assessing field situations rapidly and making determinations;
- responding quickly and calmly in emergencies;
- managing stressful and emergency situations firmly, courteously, and impartially;
- supervising, evaluating, and training assigned staff;
- use of automated information systems and other computer software products for storing and tracking data, report generation, and presentation design, including, databases, word-processing, presentation software, and email;
- operation and operator-level servicing and maintenance of an assigned vehicle and equipment;
- recalling details for the purpose of preparing reports and court hearings.
EITHER:
(1) Three years of experience enforcing animal care laws and ordinances, and/or working in an animal welfare, animal shelter or veterinary clinic environment and one year of lead/supervisory experience.
(Lead/supervisory experience may be concurrent with general experience.)
(National Animal Control Association Training Academy Levels I and II certification may be substituted for a maximum of two years of the general portion of the aforementioned experience.)
OR:
(2) Two years of experience with Pima County as an Animal Care Technician or Animal Care Field Officer.
OR:
(3) One year of experience with Pima County as an Animal Care Field Investigation Officer.
Qualifying education and experience must be clearly documented in the "Education" and Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
- Previous experience as a supervisor, trainer, or lead in animal care field operations, animal sheltering or other animal welfare operations.
- Training, education or experience with community engagement programs in animal welfare.
- Completion/certification in basic animal control officer training.
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/score against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidates from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information
Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver's license and access to a registered/insured vehicle for business travel is required (business mileage reimbursed) at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record.
Special Notice Items: Completion of a rabies vaccination cycle is required within two (2) months of hire. Medical inability to be immunized or previous immunization must be verified by the County Physician prior to employment. Recommended boosters are required for the duration of employment, unless medically excused or physiologically unable to develop immunity. Some positions may require fluency in English and a second language as determined by the department. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
Physical/Sensory Requirements: This position may require a post-job offer physical and drug screen.