Job Description
Position Description
This position is located in Clinical Health Services within the Health Department. OPEN UNTIL FILLED
Salary Grade: M1
Salary Range: $15.00 - $19.14 DOQ
Under direct supervision of a physician, physician assistant (PA), or nurse practitioner (NP), performs delegated clinical procedures appropriate with the required medical assistant education and training in a public health ambulatory setting; performs administrative tasks without direct supervision. This classification is distinguished from the Public Health Aide classification by its emphasis on assisting physicians, PAs and NPs with patient care duties and performing procedures in the clinical setting.
Please note: All new hires (and promoted employees) must be fully vaccinated against COVID-19 as a condition of employment, within 30 days of hire. If you are unable to become fully vaccinated due to a medical disability or religious observance/practice, you must request an accommodation - accommodation forms are located on-line. For new hires (and promoted employees) hired after October 1, 2021, the applicant must have a full set of COVID-19 vaccines, by the effective date of hire.
(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)
Assists physicians, PAs, and NPs with patient care duties in the clinic environment;
Takes and records vital signs, height, weight, allergies and medication changes;
Prepares clients for and assists with examinations, procedures and treatments;
Sets up, cleans and maintains examination/treatment rooms, including inventory of supplies and equipment and orders supplies as needed;
Assists with delegated patient education;
Collect blood specimens via capillary and venipuncture technique;
Provide a single dose of oral medication to a patient for immediate self-administration under observation and administers subcutaneous and intramuscular injections as directed by the physician, NP or PA;
Collects and prepares laboratory specimens and performs required Clinical Laboratory Improvement Amendments (CLIA)-waived tests;
Performs aseptic techniques and infection control;
Practices universal precautions, including hand washing and disposal of bio-hazardous materials;
Processes instruments and equipment as needed;
Screens and notifies clients of normal laboratory/test results;
Complies with quality assurance practices and established risk management and safety procedures;
Maintains patient medical records by documenting care/services provided, communications, medications and treatments;
Maintains confidentiality of patient/client-related conversations, files and documents;
Responds to, resolves or routes (to appropriate staff) public, patient and staff inquiries concerning clinical, departmental and county activities, policies and procedures;
Operates computers and other electronic equipment to support office operations;
Recognizes cultural diversity and adapts communications to individual's understanding;
Recognizes and responds effectively to verbal, nonverbal, and written communications, and applies medical terminology appropriately;
Identifies and responds to issues of confidentiality;
Schedules and monitors client appointments;
Ensures compliance with third-party and managed care policies, procedures, and guidelines;
Performs billing and collection procedures.
KNOWLEDGE & SKILLS:
Knowledge of:
- local, state and federal government requirements, laws, rules, regulations and standards that apply to Medical Assistants (e.g., CLIA, HIPAA, OSHA);
- Methods and techniques for prevention of safety and health hazards;
- principles and practices of public health;
- medical office and ambulatory care practices and procedures;
- medical terminology;
- medication administration techniques;
- medical record keeping and filing systems, manual or electronic;
- universal precautions, processes and procedures for safety in a medical office and ambulatory setting;
- English, spelling, grammar, punctuation and composition.
- administering oral medications, subcutaneous and intramuscular injections;
- collecting and preparing laboratory specimens and performing CLIA-waived tests;
- interpreting and applying required local, state, and federal government laws, rules, regulations and standards (e.g., CLIA, HIPAA, OSHA);
- performing and maintaining universal precautions and procedures for safety;
- operating computers and other systems to enhance office procedures;
- interpersonal skills with the ability to interact with clients, health care staff, clinicians, and the public;
- proficiency in keyboarding skills, data entry and retrieving information;
- communicating effectively, both orally and in writing;
- following written and oral instructions;
- establishing and maintaining effective relationships with patients, supervisors and health care professionals.
A High School Diploma or General Education Development (GED) Certification and completion of an approved training program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), or a medical assisting program accredited by any accrediting agency recognized by the United States Department of Education and one year of work experience as a medical assistant in a hospital, doctor's office or clinical setting.
Qualifying education and experience must be clearly documented in the "Education" and Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
- Knowledge of laboratory procedures and protocols.
- Medication administration including injections.
- Phlebotomy training.
- One (1) or more years working in a reproductive health setting.
- Medical Assistant certification & bilingual preferred.
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidates from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
Supplemental Information
Licenses and Certificates: Current First Aid and CPR certification is required on the date of appointment. Valid AZ driver's license and access to a registered/insured vehicle for business travel is required (business mileage reimbursed) at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review. Failure to maintain the required certification and/or licensure shall be grounds for termination.
Special Notice Items: Department of Labor regulation CFR Part 1910.1030 requires notification that this category may have a high risk of exposure to blood-borne pathogens. In accordance with OSHA and Pima County guidelines, TB screening, Hepatitis B vaccinations, safety training and equipment will be provided. Employee must provide own transportation between facility locations. Some positions may require bi-lingual ability in English and a second language, as determined by the appointing authority. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. A physical and medical clearance may be required.
Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Please note: All new hires (and promoted employees) must be fully vaccinated against COVID-19 as a condition of employment, within 30 days of hire. If you are unable to become fully vaccinated due to a medical disability or religious observance/practice, you must request an accommodation - accommodation forms are located on-line. For new hires (and promoted employees) hired after October 1, 2021, the applicant must have a full set of COVID-19 vaccines, by the effective date of hire.