Job Description
Position Description
OPEN UNTIL FILLED
Salary Grade: 11
Pay Range
Hiring Range: $52,251 - $62,701 Annually
Full Range: $52,251 - $73,151 Annually
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.
Supervises and participates in the work of Victim Advocates in daily operational activities involved with providing professional crisis intervention services to crime victims and witnesses for the Pima County Attorneys Office.
(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)
Participates in, and supervises staff and volunteers, providing crisis intervention services to victims and witnesses;
Provides information and advises victims of their statutory rights and protections within the criminal justice system according to Arizona Victims Rights Laws;
Interprets, recommends, drafts, and implements policies or procedures related to crime victim advocacy;
Researches, determines and refers appropriate community resources to assist victims and witnesses;
Provides analysis and reporting on related topics and creates periodical reports based on statistical information as appropriate;
Develops and delivers training to volunteers, law enforcement, social service agencies and the public regarding crisis intervention and crime victim issues;
Performs community outreach by attending meetings and seminars to address community organizations and educates the community on the mission and work of the Victim Services Program;
Supervises, trains and evaluates Victim Advocates and volunteers;
Organizes and coordinates special projects, events or trainings;
Maintains appropriate security and confidentiality for information created or encountered in the performance of assigned duties;
Develops and maintains sound working relationships with county attorney staff as well as personnel from law enforcement, medical and social services agencies;
Carries a felony and/or misdemeanor case load;
Participates in staff meetings and ongoing training.
KNOWLEDGE & SKILLS:
Knowledge of:
- criminal law and procedure and its application to crime victims;
- criminal justice and case management systems operations and functions;
- relevant federal and state laws, rules, policies and procedures;
- writing procedures and work instructions;
- crime victims rights and crisis intervention;
- available community resources for social, medical and economic purposes.
Skill in:
- supervising and evaluating assigned staff;
- utilizing the current crisis intervention model with victims;
- dealing with the public in highly stressful situations;
- working with clients and relaying empathy while providing information and support;
- maintaining the confidentiality of clients;
- preparing and delivering training to staff, volunteers and other personnel;
- working quickly and calmly in emergencies;
- working independently and applying good judgment, problem solving and resolution techniques in crisis situations;
- working with individuals from diverse backgrounds;
- communicating effectively both verbally and in writing;
- establishing and maintaining effective working relationships with internal divisions and various organizations and agencies.
A Bachelors degree from an accredited college or university with a major in social or behavioral science or a closely related field as determined by the appointing authority at the time of recruitment and three years of experience as a Victim Advocate.
(One calendar year of experience in the Pima County Victim Witness Volunteer Program encompassing a minimum of 240 volunteer hours, will satisfy one of year experience as a Victim Advocate.)
(Additional relevant education from an accredited college or university or experience may be substituted for any or all of the aforementioned education or experience.)
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicants suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services review and approval of the candidates driving record.
Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.
EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.