Job Description
Together with our academic partner, Concordia University, we offer an Accelerated Bachelor of Science in Nursing Program at our site at Glen Widing Drive in Portland.
The Academic Success Coach will have the opportunity to guide and support students enrolled in the ABSN program with academic advising/success coaching to ensure retention/persistence. The Success Coach interacts with students, healthcare faculty, professional staff, and other program personnel to enhance and facilitate the progression, and graduation of students. In addition, the Success Coach strives to ensure the highest levels of student outcomes and program satisfaction are achieved.
PRIMARY JOB OBJECTIVES
- Facilitation and support of student progression
- Provide on-site success coaching and coordination of appropriate student services
- Manages Individualized Student Success Plans
DUTIES & RESPONSIBILITIES
Job Responsibilities include the following: Other duties may be assigned.
- Provides proactive and developmental coaching/advising for all active students
- Actively initiates and continues ongoing guidance to students whose grades, attendance, and/or personal barriers put them academically at risk
- Communicates concerns about student progress to the student, faculty members, and administration in conjunction with coaching efforts and strategy
- Consistently stays engaged with students in order to promote success by using forums such as: one on one meetings, phone calls, face-to-face video chat, and success seminars
- Monitors progression in courses and ensures timely coordination of registration of selected courses if applicable
- Acts as a liaison for student(s) in matters related to academic appeals, readmission requests, grievances, etc. affecting a students progress through the program
- Appropriately documents communication with students and maintains all required student population reports
EDUCATION, EXPERIENCE & QUALIFICATIONS
Competencies:
- Ability to read, analyze, and interpret reports
- Ability to solve practical problems and deal with a variety of situations
- High level written and oral communication skills to accurately present information persuasively, professionally and accurately to groups of people
- Entrepreneurial aptitude
- Confidence, resilience, strong organizational skills, exceptional persistence, a high level of commitment, and the ability to guide and motivate others
- Positive attitude, high level of energy and enthusiasm
- Ability to perform multiple tasks efficiently and effectively
- High degree of integrity, professionalism and confidentiality
- Self-directed, with the ability to adapt to changing needs and priorities on a daily basis
- Ability to work variable hours, including some evenings and weekends
Experience:
- Student advising and/or counseling is preferred
- Demonstrated ability to work independently and collaboratively
- Demonstrated ability to maintain confidentiality
- Experience working in a start-up environment or product launch preferred
Education and Certification:
- Bachelors degree required
- Masters Degree in higher education, counseling preferred
- Experience in healthcare or a complementary field preferred