Administrative Assistant - Direct Care Provider / Behavioral Health

WE ARE EXCITED TO NOW OFFER A SIGN-ON BONUS OF $1500!

Starting pay rate is $17.42 hourly

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years experience.

Join Southwest Behavioral & Health for exceptional growth opportunities driven by our promote-from-within philosophy. We provide an EXCELLENT compensation and benefits package, including immediate participation in our 403(b) program with 40% company match after 1 year of service. Generous PTO includes 2 weeks of vacation your 1st year (available after 6 months) and accruals after 2, 5 and 10 years of service! We offer 100% company-paid medical, dental, STD, LTD, and Life coverage for employees. Other great benefits include 10 paid holidays, sick time, vision, tuition reimbursement prescription drug discounts, chiropractic services, and much more!

We are hiring an Administrative Assistant to join our In-home program. This is a full-time position working Monday through Friday.

In this position, you will be responsible for a variety of support functions to include supervising administrative interns, case management billing, administrative/clerical functions such as data input/monitoring and project development. Demonstrate continuous effort to improve operations and work cooperatively to provide quality customer service.

Duties & Responsibilities:

• Develops and prepares major projects/reports including Fidelity deliverables, SFTP report and contract billing
• Maintains program documents and updates including program handbook, employee lists, referral packets, team assignments and other documents as assigned.
• Supervises administrative interns including training, payroll and other supervisor duties as necessary.
• Takes detailed, accurate minutes of staff meeting as needed.
• Prepares purchase and work orders for program supervisors.
• Processes and track incoming referrals and updates report as needed.
• Completes screenings and schedules intakes.
• Completes income verifications and session payments as needed.
• Enrolls new clients into Axiom, verifies AHCCCS information and maintains necessary documents needed for chart.
• Prepares correspondence such as client outreach letters, records, reports, and special communications as required.
• Performs customer service surveys with clients as needed and bills in Axiom.
• Manages incoming phone calls for programs and bills in Axiom as appropriate.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Education & Qualifications:

• An Associates degree and two years of relevant experience in a behavioral health setting; OR
• A bachelors degree (related or non-related) in the behavioral health field plus one year of relevant experience in behavioral health
• An equivalent combination of education and experience up to 4 years is acceptable.
• Supervisory experience preferred but not required.
• Experience and/or education, with general knowledge of clerical and office administration.
• Experience with ordering and purchasing supplies.

What We Offer:

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development Benefit from our culture of internal promotion!
• We help you with your higher education goals Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years experience.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

Mission and Values

Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.

Delivering compassionate care to enhance lives and improve communities.

• Compassion
• Integrity
• Quality
• Empowerment
• Innovation
• Trust

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.