CVS Health
Aurora, Colorado, United States
Administrative Assistant - Onsite CO
Posted over 1 month ago
Job Description
Job Description
** Role will sit in Denver CO**
Responsible for determining optimal staffing coverage through a territory management plan utilizing a flexible staffing ratio of full-time, per-diem and agency nurses to maximize productivity that is consistent with the management and organizational goals.
- Identifies customer issues that require the attention of a nurse or pharmacist.
- Documents all communications in the patient clinical chart and obtains co-signatures from a nurse or pharmacist that relate to patient care.
- Initiates discharge summaries, discharges patient therapies in the system, and changes patient status to discharge for Company nursing patients.
- Manages master schedule for nurses working within their assigned territories and add to weekly nurse visit schedule for new and existing patients.
- Verifies daily nursing visits and coordinates changes in scheduled visits on the master schedule. Reports changes to supervisor and/or pharmacy staff.
- Retrieves nursing report and/or on-call messages each morning and reviews on-call printout at the daily morning meeting.
- Coordinates subcontracted nursing agency visits as directed and approved by Nursing Manager. Follows the agency billing policy.
- Performs timely data entry of nursing notes in to the computer system.
- Tracks visit corrections from nursing variance reports as directed by the Nurse Manager. Communicates changes required to the appropriate Patient Financial Service Center representative.
- Notifies appropriate staffing with therapy changes or nursing orders.
- Assembles and maintains patient clinical charts and files documents. Gathers information for the initial admission packets for new patients and reviews all new charts to ensure that all necessary nursing paperwork is included.
- Tracks and retrieves signed POTs and nursing orders.
- Performs other duties and responsibilities as assigned.
The base pay for this role is from $16.50 to $17.50 per hour.
Required Qualifications
- Minimum one year of related experience in coordinating activities, administrative support functions, and customer service. Experience as a nursing assistant, pharmacy technician, home patient representative, or customer service representative preferred.
- Effective verbal and written communications skills.
- Excellent detail orientation and time management skills.
- Proficiency with Microsoft business software.
Preferred Qualifications
- Call center experience
- Healthcare experience
Education
High School Diploma - some college preferred.
Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
** Role will sit in Denver CO**
Responsible for determining optimal staffing coverage through a territory management plan utilizing a flexible staffing ratio of full-time, per-diem and agency nurses to maximize productivity that is consistent with the management and organizational goals.
- Identifies customer issues that require the attention of a nurse or pharmacist.
- Documents all communications in the patient clinical chart and obtains co-signatures from a nurse or pharmacist that relate to patient care.
- Initiates discharge summaries, discharges patient therapies in the system, and changes patient status to discharge for Company nursing patients.
- Manages master schedule for nurses working within their assigned territories and add to weekly nurse visit schedule for new and existing patients.
- Verifies daily nursing visits and coordinates changes in scheduled visits on the master schedule. Reports changes to supervisor and/or pharmacy staff.
- Retrieves nursing report and/or on-call messages each morning and reviews on-call printout at the daily morning meeting.
- Coordinates subcontracted nursing agency visits as directed and approved by Nursing Manager. Follows the agency billing policy.
- Performs timely data entry of nursing notes in to the computer system.
- Tracks visit corrections from nursing variance reports as directed by the Nurse Manager. Communicates changes required to the appropriate Patient Financial Service Center representative.
- Notifies appropriate staffing with therapy changes or nursing orders.
- Assembles and maintains patient clinical charts and files documents. Gathers information for the initial admission packets for new patients and reviews all new charts to ensure that all necessary nursing paperwork is included.
- Tracks and retrieves signed POTs and nursing orders.
- Performs other duties and responsibilities as assigned.
The base pay for this role is from $16.50 to $17.50 per hour.
Required Qualifications
- Minimum one year of related experience in coordinating activities, administrative support functions, and customer service. Experience as a nursing assistant, pharmacy technician, home patient representative, or customer service representative preferred.
- Effective verbal and written communications skills.
- Excellent detail orientation and time management skills.
- Proficiency with Microsoft business software.
Preferred Qualifications
- Call center experience
- Healthcare experience
Education
High School Diploma - some college preferred.
Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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