Vivage Quality Health Partners
Greeley, Colorado, United States
Admissions - Community Relations And Admissions Director
Job Description
Do you get excited about working with people?
Are you an individual who takes responsibility and follows through on details and documentation?
Do you naturally have high energy and connect with people?
At Vivage, were recognized as a national leader driving high quality service innovation for seniors and value for our investors. "Vivage" means "celebrating aging" inspiring our focus to create innovative and customer-driven models filled with personalized and meaningful living experiences.
We are a senior health care, solution driven company which provides right care.. right place..right time. Our Mission, Vision and Pillars of Commitment have come from our collective personal awareness and professional dedication to the importance of each person we serve, each employee we work with, and each business partner we have. At Vivage we bridge todays healthcare opportunities with innovative strategies and solutions.
Engaging Culture ~ Competitive Pay ~ Growth Opportunities ~ Great Benefits ~ Family Environment ~ Payactiv
OVERVIEW OF THE ROLE
The primary responsibility of your job position is to obtain required information and admit residents in an efficient manner and to coordinate and direct our facilitys sales and marketing program. You are entrusted to ensure that the highest degree of quality care can be provided to our residents at all times.
KEY RESPONSIBILITIES:
Working with residents and families on admissions 85% of time
Interview residents, guardians, family members or responsible parties and obtain required admission information and signatures
Provide residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contract, etc.)
Admit residents in accordance with established policies and procedures
Track inquiries, denials, rejections, admissions and related information into the appropriate programs
Abstract information from records as authorized/required for insurance companies
Review and explain to the resident, and /or guardian, room rates, billing procedures, guest privileges, resident care procedures, etc
Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff as deemed necessary
Develop and implement a team-based, facility-level Marketing Plan to include: analyzing the local healthcare system, identifying and meeting the needs of customers and determining core competitive advantages
Make external sales calls on target market in order to execute facility Marketing Plan
Work with the Administrator to identify and develop an Admission Support Team, to include Administrator, department heads, etc
Plan and implement Marketing Plan tactics to include special events targeted at community education, establishing facility as the expert in skilled nursing, specialty programs, and rehabilitation care
Perform all other duties, as requested
SKILLS AND KNOWLEDGE:
Must possess a thorough knowledge of principals of effective communication, community relations, organization structure, government regulations as they relation to nursing facility operations
Must be knowledgeable of reimbursement regulations and nursing practices and procedures, as well as laws, regulations, and guidelines pertaining to nursing facility administration
Must be able to communicate policies, procedures, regulations, reports, etc., to personnel, residents, family members, visitors, and government agencies/personnel
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices
Must have advanced knowledge of computer systems, system applications, and other office equipment
EDUCATION AND EXPERIENCE:
Highschool diploma or GED
Prior experience as a receptionist or in related field (preferred)
We are an Equal Opportunity Employer
- Pay Type Hourly