Job Description
This is a Full-Time position - working 12-hour shifts.
?ESSENTIAL FUNCTIONS:
- ?Respond to inquiries about the facility within facility policy timeframes.
- ?Ability to develop therapeutic relationships with patients and families.
- ?Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
- ?Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
- ?Coordinate admission and transfer from referral sources and between levels of care within the facility.
- ?Maintain knowledge of milieu management.
- ?Communicate projected admissions to designated internal representatives promptly.
- ?Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.
- ?Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family.
- ?Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
- ?Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
- ?Admit patient in the registration and accounting system. Complete all admission and consent forms with the patient.
- ?Demonstrate a positive, empathetic and professional attitude towards customers always.? When patient needs are not met, acknowledge and work to resolve complaints.? Recognize that patient safety is a top priority.
?EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- ?Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
- ?Three or more years experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
- ?Experience in the managed care pre-certification process, level of care assessments and utilization preferred.
Available Benefits:
Agave Ridge provides a comprehensive package of benefits for our employees. Current PRN benefits include:
- Acadia Healthcare 401(k) plan with match
- Excellent training program
- Professional growth opportunity that is second to none in the industry. Join a team with defined career paths and a national family of hospitals and facilities
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