Job Description
The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.
We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.
Our culture statement gets right to the point: As one we have fun and get it done! Join our team today and experience the Village Way for yourself.
***Ideal candidate will have at least 1-3 year plus experience***
Job Summary:
Perform guest services such as facials and other related services keeping guest satisfaction as priority
Essential Job Functions:
Attract and retain members by consistently providing excellent customer service
Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards
Employee leads by example, consistently conveying a positive attitude, passion and pride in their work
Be knowledgeable about all procedures to ensure guest comfort
Stock and clean treatment rooms
Prepare room for guest arrival
Promptly and courteously greet guest
Escort guest to treatment room
Perform service
Prepare skin regime for guest
Escort guest to locker and/or relaxation room
Process dirty linen/laundry
Keep current regarding continuing education
Participates in other duties as assigned
May be required to work evenings and weekends as needed
Required to maintain a physical presence within the Village to perform assigned duties
Knowledge/Skills Required:
Current State Board of Cosmetology license
Outstanding customer service skills
Product line knowledge
Obtain CPR certification within 30 days of hire through Company training
High School Diploma or equivalent required
Knowledge/Skills Preferred:
Previous Aesthetician experience in a luxury private club, resort, spa or retail sales
Required Abilities
Physical Activity
This position requires standing, walking, bending, kneeling and sitting, lifting, reaching, pinching, grasping and feeling with hands and fingertips. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers. Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to others accurately or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication. Must manage and treat the skin care needs of clients. Skin care needs would include make-up, spa treatment, skin cleansing, treatment of skin diseases, and administer facial massages and body hair removal treatments.
Physical Requirement
Light to Medium work involving standing or sitting most of the time. Walking, bending and reaching feeling with hands and fingertips are required constantly. Frequently exerting 10-20 pounds of force to lift, carry, push, pull or otherwise move objects, including the human body. Occasionally exerting up to 30 pounds of force to move objects. Position requires talking and listening.
Visual Requirement
This position requires close visual acuity to determine skin care needs, cleanliness, neatness, accuracy and thoroughness of the work assigned.
Working Conditions
Physical conditions include spa treatment appliances, tools and equipment, electrical current, vibrations, wet surfaces and floors. This position has frequent exposure to atmospheric conditions such as high heat, fumes, odors and chemicals. This position is frequently performed in close quarters and in spa treatment areas.