Ambulatory Service Rep - Heart Center Clinic - FT / Days

Ambulatory Service Rep - Heart Center Clinic - FT/Days

SUMMARY: The Ambulatory Service Representative (ASR) welcomes patients and families and performs check-in procedures in a timely, customer friendly and efficient manner in accordance with VCH guidelines. Responsible for the patients' pre and in-person registration including the accurate capture and validation of demographic and insurance information, insurance eligibility, and the collection of co-payment, deductible and other known self-pay amounts. Partners with providers to schedule new referrals and follow up appointments for patients and coordinates appointments with other departments. Responsible for the provider end-of-day claim closure reconciliation procedures including screening of the charge capture system (ICD-10) diagnosis code and provider charge entry), claim creation, encounter closure and registration and front end claim edits for provider billing. Participates in department projects that result in process improvements to support accomplishment of strategic initiatives

REQUIREMENTS: This position requires a High School diploma/GED. Minimum two (2) years Clerical and/or healthcare experience required. Secretarial/clerical skills preferred. Proficient computer skills and aptitude, excellent communication/interpersonal skills as well as the ability to problem solve effectively and handle multiple priorities. Bilingual skills preferred.

SHIFT DETAILS: Full-time, 80 hours per pay period. Day shifts

LOCATION: Madera, CA