La Maestra Community Health Centers

San Diego, California, United States

Assistant Advocate

Posted over 1 month ago

Job Description

Summary: The Assistant/Advocate reports directly to the Director of the Legal Advocacy department and assists in managing the office and handling duties for the Director. The ideal candidate for this job is resourceful, a good problem solver and organized. This position will be responsible for providing administrative support , reporting, filling, management with victims and related activities.

Responsibilities:

  • Communication with Director - discusses and works on priorities every day.
  • Maintain calendar; schedule, cancel or reschedule and confirm appointments.
  • Retain confidentiality- Limit information given over the phone.
  • Maintain client documents and files in the office keep organized, in a secure space and updated.
  • Answer phone, forward and take messages. Check voicemail daily and return calls in 24 hrs.
  • Do client screenings and intakes.
  • Updates Client, Meetings, Training, and Contacts Lists every day.
  • Prepare files or documents for next day appointments and leave them on Directors desk.
  • Organize files, donations, office supplies and office common areas.
  • Fax documents/make copies under Directors direction.
  • Update database of clients and cases (General HT list and Quickbase).
  • Conserve Directors time by reading, researching, and sending correspondence; drafting letters and documents; initiating phone call.
  • Update Human Trafficking list and map with each new client enrolled.
  • Update Referral Information Guide often.
  • Send monthly report to Director at the end of the month. (Summary of clients and case types).
  • Attend monthly meetings and committees at the discretion of the Director.
  • Outreach to other La Maestra departments and locations give info/flyers/cards.
  • Notifies supervisor when department brochures or business cards are needed.
  • Compiles data and prepares reports, documentation and necessary information for grant partners and Board of Directors.
  • Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
  • Updates departmental forms (intake, receipts, contracts etc.).
  • Prepares meeting materials and assists with the development of presentations/events
  • Updates agreements and contracts (MOUs) with partner organizations.

Job Requirements:

Education: Bachelors Degree

Certification required: None

Experience: At least two (2) years working in administrative or front desk position and in a non-profit setting serving / providing services to victims of crime.

Verbal and Written Skills to perform the job: Familiarity with basic word processing, spreadsheet, and database applications. Accurate keyboarding skills.

Technical knowledge and skills required to perform the job: Excellent verbal, written and interpersonal communication skills and the demonstrated ability to work with diverse individuals and groups. Demonstrate high levels of self-initiation and direction. Knowledge of communities we serve. Skill in analyzing situations and making timely decisions.

Physical and Mental Requirements: Work involves sitting, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

La Maestra Community Health Centers is an equal opportunity employer and does not
discriminate on the basis of race, religion, color, sex, national origin, age, sexual orientation, gender, disability or any other legally protected status.

07195664

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