MAAC Project

Chula Vista, California, United States

Assistant Property Manager

Posted over 1 month ago

Job Description

Salary Range $15.42-20.00 DOQ

3 Bedroom Apartment

DEFINITION

Under general supervision, the Property Manager is responsible for managing and overseeing the day-to-day operations of MAAC managed properties to ensure units are leased, and facilities and grounds are maintained and operated efficiently and safely. The Property Manager performs a variety of duties involving the managing and caretaking of MAAC managed residential sites, facilities and grounds; reviews rental applications, interviews applicants and runs credit checks; collects, sorts, posts and deposits rent receipts; conducts biannual unit inspections; enforces MAAC policies and lease compliance at residential sites; performs annual re-certifications and performs related duties as assigned.

Duties and responsibilities are carried out with independence within a framework of policies, guidelines, procedures and standards. The work of this position involves considerable contact with applicants, tenants, contractors, vendors and others, and incumbents are on 24-hour call.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

  • Oversees and manages the day-to-day operations of MAAC managed properties: oversees the activities of property maintenance and office support staff; works with maintenance staff to ensure proper upkeep of property units, common areas, and grounds; drafts annual budget; monitors conducts re-certification, biannual inspections, compliant and rent/deposit logs; ensures property meets all requirements of local, state and federal regulatory agreements; delivers general and special notices to residents and posts official notices; conducts market surveys.
  • Performs a wide variety of property manager duties for an assigned residential site; shows vacant units to potential residents; accepts and reviews rental applications; runs credit checks and processes credit reports; verifies employment and checks references; interviews and approves applicants; conducts new resident orientations; collects rents, posts into computerized system, and makes bank deposits; contacts tenants to collect overdue rent; serves notices to tenants regarding past-due rent and issues non-payment of rent notices; serves eviction notices.
  • Enforces MAAC policies and rules at residential sites to ensure resident safety and peaceful occupancy; ensures tenant and visitor compliance with property regulations and policies; ensures resident compliance with lease provisions; follows up on and reports lease violations and collections issues to the appropriate staff; receives security reports and determines appropriate action; investigates unusual or suspicious occurrences; receives and resolves tenant complaints; report regularly to supervisor on status of building, program, staff and residents.
  • Responds to tenant maintenance requests and inspects residential units to identify needed maintenance and repairs; schedules work orders; regularly patrols residential sites and related facilities to observe safety, security, or maintenance problems; takes action to resolve any irregularities or maintenance issues. Complete physical site inspections and written reviews; Coordinates the work of contractors and vendors; schedules vendor services to prepare units for new residents; monitors vendor activities to ensure effectiveness; reviews and submits vendor invoices for payment.
  • Maintains a variety of standard office and specialized records and files; prepares a variety of digital logs and data; summarizes information, and prepares required reports.
  • Coordinates with Community Development staff for various resident activities, after school programs, resident meetings, and may participate in community building workshops and organizations to promote and advocate MAACs mission.
  • Serves in an on-call capacity for an emergency response to property or tenant issues.
  • Resides at the property.
  • Performs other related duties as assigned.

QUALIFICATIONS AND SKILLS

Knowledge of:

  • Regulations, policies, and procedures for federal, state and local housing laws and regulations.
  • Detailed understanding of the Low Income Housing Tax Credit Program and other government housing programs.
  • Basic knowledge for dispute resolution and mediation techniques applicable to areas of assigned responsibility.
  • Strong customer service etiquette and techniques.
  • Implement office practices and procedures, including completing office assignments by deadline, managing office time, managing office documents, managing records, and using office equipment tools and resources.
  • Skilled with computer applications related to the work such as Excel, Word, and others, including Yardi property management software.
  • Strong written and verbal communication.

Ability to:

  • Organize work, set priorities, and exercise sound judgment within areas of responsibility, consistent with vision, goals, and applicable rules, policies, and procedures.
  • Understand, interpret, explain, and apply regulations, policies and procedures governing the management and oversight of residential housing units.
  • Organize and maintain residents and business files.
  • Communicate clearly and effectively orally and in writing.
  • Understand and follow written and oral instructions.
  • Prepare clear, accurate, and concise records and reports.
  • Handle client interactions with courtesy, tact, and sensitivity to the issues involved and defuse situations that become highly emotional and volatile.
  • Deal effectively with a highly diverse client group.
  • Operate computers and other standard office equipment.
  • Identify and takes advantage of opportunities for personal, professional development.
  • Establish and maintain effective working relationships with MAAC management, staff, residents, vendors, contractors, and others encountered in the course of work.

EDUCATION/EXPERIENCE/CERTIFICATION

  • High school or G.E.D. equivalent.
  • Bilingual desired (English/Spanish/Somali/Arabic) preferred.
  • Two (2) to four (4) years of prior Property Management experience.
  • Position requires employee to live at the property.
  • Certifications highly desired Fair Housing, Tax Credit National Compliance Professional (NCP) designation, Microsoft Office certificate.

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other persons views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Drivers License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAACs insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.

17328410

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