Centers Health Care
Utica, New York, United States
Assisted Living Program Community Liaison
Posted over 1 month ago
Job Description
Assisted Living Program Community Liaison
Oneida Center Assisted Living Program is seeking a qualified Community Liaison for our Assisted Living Program in Utica, NY. The ideal candidate will have excellent communication skills and a pleasant demeanor!
Responsibilities:
- Maintain and/or improve community occupancy and average daily census in accordance with the company business and marketing plans
- Manage sales processes by understanding prospective residents needs and educating them about the communitys services and programs
- Coordinate and complete all activities needed for sales, including visiting prospects' homes, conducting initial assessments, providing sales presentations, and ensuring all required forms are completed prior to moving in
- Maintain CRM with up-to-date documentation
- Increase community awareness through participation in outside events, professional groups, joining networking events, and local community involvement
- Strengthen relationships within local hospital systems and physician networks as well as strengthening and growing business opportunities
- Assist hospital social service and discharge planning personnel by providing the required paperwork and timely follow-up and follow-through
- Work closely with agency personnel to identify community resources
- Communicate with Centralized Admissions in obtaining required paperwork and inform of any changes and/or updates in a timely manner
- Attend and participate in all company offered training and education opportunities as directed by Regional Manager
Required Skills and Qualifications:
- Proven results in Senior Living sales
- Minimum of 2 years sales experience with a proven track record of generating and closing a high percentage of qualified leads
- Proficiency with computers, and database systems
- The ability to conduct presentations for healthcare professionals, senior groups, churches, etc.
- Ability to build long-lasting relationships with local business partners and professional referral sources
- Good listening skills, compassionate and empathetic
- Have a clear understanding of Assisted Living, Independent Living, and Assisted Living Program
- Excellent sales/marketing, communication, time management & organizational skills required
- Ability to effectively listen and communicate both verbally and in writing
- Must be self-directed, able to prioritize tasks as well as have the ability to accept directives
- Team player with industry knowledge and the ability to connect with families
- Excellent written and verbal communication skills
- Professional contacts in the market are a definite plus!
ONE2
Location:
Utica, NY
About Us:
ALP
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