Audio Visual Service Technician

Texas - Plano

Today

Requisition ID: 1702

ApplySalary Range:

$26.00 To 31.00 Hourly

Essential Duties and Responsibilities 

• Configure AV equipment such as control systems (Crestron / AMX / Extron), Audio DSPs, matrix switchers, codec's, Logitech, Shure Audio, Zoom Video Conferencing
• Troubleshooting and break fix response for conference rooms and commercial AV systems
• Make minor programming adjustments for commercial AV systems
• Properly manage call times and provide thorough documentation
• Perform all cable pulling, suspension, fireproofing, terminating, and testing in accordance with BICSI standards, National Electrical Code (NEC) and other local regulations
• Fine tune audio video systems to ensure optimal performance
• Continually demonstrate excellent customer service skills and create a positive impression with all customers
• Provide value to customers with difficult issues through use of good listening, communication, and problem solving skills
• Perform all work in a neat and quality manner

Minimum Requirements 

• 1+ year experience troubleshooting and diagnosing AV conference room equipment
• 1+ year experience troubleshooting Crestron systems and Logitech conference room systems
• Attitude and Aptitude to learn and solve problems
• Superior customer communication skills 
• Ability to handle things on your own and be creative with solutions 
• Must be able to work on ladders and use power tools; ability to lift/carry/setup a 50-pound box or ladder 
• Must own low voltage tools, snips, cable strippers, screwdrivers, wrenches, etc. 
• Must pass 7-year criminal background check and must pass pre-employment physical and drug screen.  
• Must have a valid driver’s license, reliable transportation and current automobile insurance 

Preferred Experience (not required) 

• Experience with configuring Logitech and/or Crestron systems preferred.  Certifications preferred. 
• CTS (CTS-I) certification is highly preferred. 
• Advanced MS Excel skills preferred, and overall Microsoft Office experience. 

Pay Rate: 

$26.00 - $31.00/ hour 

TEAMLINX offers great benefits including: 

• 401K with 50% employer match up to first 3% 
• Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision 
• 8 Paid Holidays 
• 3 weeks Paid Time Off (PTO) combining sick pay and vacation days 
• Career growth opportunities

Job Summary:   

The Audio Visual Service Technician will lead LINX MultiMedia in break fix and troubleshooting response for customers. Service Specialists will be technical leaders in the service division, providing assistance and expertise to customers.  The Service Technician will work closely with the Service Manager and Service Operations Lead to efficiently resolve customer issues in a timely and customer friendly manner. Service Specialists will maintain a high degree of professionalism and excellent interpersonal and communication skills. 

About LINX: 

Join a team that brings technology integration to businesses nationwide. LINX is headquartered in Denver, CO with regional offices in Washington, Utah, and Texas, with the ability to deploy nationwide. We specialize in the design, installation and support of network cabling, multimedia, security, and wireless systems - keeping our clients at the front of innovation. LINX was founded in 2003 by a group of industry professionals committed to building the type of company they wanted to work for. At LINX, we build careers, invest in the continued education of our employees, and strive to create a family-like environment despite company growth. These industries are booming, and we anticipate an estimated 10% annual growth and a 25% growth in job opportunities in the next fiscal year. Invest in your future with LINX. 

Posting Deadline:

June 30, 2024

LINX LLLP is an Equal Opportunity Employer