Bilingual Donor Support Coordinator

Redefine your Life today!?
Become a Bilingual Donor Support Coordinator and help save lives!?

About Us:
Donor Network of Arizonas mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizonas core values of Positive Energy, Passion and Eagerness.

?Employee Benefits:

* Starting from $26 per hour
* Additional Shift Differential pay from $2.24-$6.25 for night shift
* Regular overtime available?
* Organizational Incentive Program Annually, up to 10% (7% at target)*
* Generous Medical, Dental & Vision Insurance
* Life, LTD & STD Insurance
* Voluntary Life Insurance options
* 403(b) Retirement Plan w/ employer match
* (15) Days Paid Time off (PTO)
* (10) Paid Holidays
* Generous Tuition Reimbursement Program
* Employee Assistance Program
* Employee Wellness Program
* Tobacco Free Workplace?

Job Duties:?

The Bilingual Donor Support Coordinator screens patient medical and social history with nurses, family members, administrative?personnel?and technicians; donor case management, customer service, adherence to policy, bulletins and advisories.?
Document accurately, thoroughly, timely, and professionally according to department procedures.?
Coordinates and dispatches technician teams; Obtains and verifies the legal consent.?
Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one.?
Must be able to retain and recall knowledge, leverage experience and training to obtain and accurately document a vast array of medical and social?history for the purposes of transplantation.?

Donor Network of Arizona is seeking an emotionally strong, genuine, compassionate, intuitive and mission driven individual to medical screen patients with hospital staff, medical examiners, nurses, and organ recovery coordinators, evaluating lifesaving transplant donation suitability.

This Bilingual Donor Support Coordinator must possess a strong desire to help others and be comfortable frequently working with families over the phone at their most devastating time of loss. Our ideal candidate is someone who thrives in working as part of a team of professionals dedicated to on-going?learning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet.? Because of the nature of the work, this?person must have proven experience in managing and resolving conflict in a positive way. You must possess excellent communication and relationship-building?
skills.? Working knowledge of various cultures and their beliefs as well as experience with diverse populations is a real benefit.???
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You will enjoy a great 12-hour work schedule.?This is a 24/7 operation with shifts based on seniority and this position will join the night shift from 7pm-7am. Night,?evening?and weekend shift differentials.?Extensive training, coaching and development leading to competency certification as required to perform job duties Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet.??
We have an amazing culture and workspace in our new Tempe, located 2 miles west of the ASU campus.?
ADA/EEO reasonable accommodation employer.

Qualifications:?

?Bilingual In Spanish and English?
?Bachelor's Degree or higher?
?Excellent verbal communication and written skills?
?Basic computer literacy with a minimum typing speed of 25 wpm?
?Definitive Team Player?
?Knowledge, work, and life experience to connect with families in a meaningful way
?Must demonstrate and draw from experiences, this is not an entry level position
Prior management experience a plus-Prior Scribe experience a plus

Donor Network of Arizona is a drug-free workplace.