Martin Group

Nashville, Tennessee, United States

Body Shop Administrator

Posted over 1 month ago

Job Description

Description

Martin Automotive Group is seeking a Body Shop Administrator at our Downtown Subaru Hyundai dealership.


RESPONSIBILITIES:

  • Answer all incoming telephone lines in a timely manner.
  • Accounts Payable
  • Collect Accounts Receivable for Service, Parts, and Body Shop.
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time the caller is placed on hold.
  • Ensure all insurance paperwork is in order before submitting.
  • Communicate messages to the appropriate parties in a timely manner.
  • Provide basic information to callers who have general inquiries.
  • Perform general clerical duties.
  • Updates customers on the status of their vehicles and promise times.
  • Receive customer vehicles for repairs.
  • Inspect and deliver customer vehicles upon completion of repairs.
  • Complete all training as directed by supervisor.
  • Follow policies and procedures as set forth in Employee Handbook.
  • Any other duties as assigned.

Requirements

  • High school diploma or the equivalent preferred.
  • Excellent oral communication skills. Must speak clearly on the telephone, and convey an image of professionalism and competence to callers.
  • Ability to read and comprehend instructions and information.
  • Ability to use computer applications including word processing and spreadsheet applications.

Benefits

  • Heath, dental, vision, life insurance
  • Paid holidays
  • 401k
  • Weekly Paychecks

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19820697

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