FLSA STATUS: Non-Exempt |
REPORTS TO: Branch Director |
DIVISION: Club Operations |
DIRECT REPORTS: N/A |
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JOB SUMMARY
The Branch Administrative Coordinator is responsible for coordinating the front desk receptionist and administrative duties for the branch. Responsibilities include: greeting members and visitors, compiling and tracking information for reports, entering data into club database system and supporting the Food program.
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JOB RESPONSBILITIES |
- Receives and processes membership applications and session enrollments
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- Supports the administration of the Food program
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- Manages member attendance records
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- Manages front desk reception area
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- Manages receipt of all membership payments
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EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION |
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- Must possess a high school diploma or equivalency certificate and 6 months of work related Customer Service experience
- Must obtain/maintain a current CPR, First Aid, and Food Handlers Certification (within first 90 days of employment)
- Must have and maintain a valid Arizona drivers license
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KNOWLEDGE, ABILITY and SKILLS |
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- Working knowledge of federal and state laws and company policies and procedures
- Ability to participates in investigations
- Ability to support the physical property and assets of the Club
- Ability to maintain and cultivate excellent member/family and community relationships and possess excellent customer service skills
- Ability to interact effectively and communicate (in writing and orally) with a variety of youth, staff, volunteers, families, and community members.
- Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
- Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
- Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operation
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WORKING CONDITIONS and DRIVING |
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- Travel between Boys & Girls Clubs of the Valley site and schools and various field trip sites as well as in the community is required. Must meet the insurance standards of Boys & Girls Clubs of the Valley
- Work is primarily performed in the Club and local community
- Hours are based on school calendar evening hours are required during the school year; hours will vary during summer and school breaks; occasional weekend hours are required
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