Business Development Rep - Express Pipe

Purpose

The role of the Business Development Representative is to drive company revenue and profitability through regular interaction with customers in accordance with established sales goals. The Business Development Representative is responsible for increasing opportunities with new and existing customers using a consultative selling approach to deliver value to our customers.

KEY RESPONSIBILITIES

Embrace the Culture

• Embrace the company purpose and live the values - behavior and action consistently demonstrate the values

• Effectively communicate with others in a positive, constructive and respectful manner
• Spend time developing strong working relationships with other team members and vendors to ensure customer satisfaction
• Actively participate in meetings

Support the implementation of the Strategy

• Reinforce the Strategy:
  • Customer Focus - Being the primary supplier to all our customers by providing them with the very best customized service
  • People & Leadership - Creating an environment that allows our people to discover their best and live the MORSCO Values
  • Continuous Improvement - Developing & implementing best practice, intuitive single systems

Custodian of the MORSCO local market brand

• Take ownership and contribute to the delivery of service, quality, relationships and expertise
• Adhere to the Service Standards by having the right behaviors, actions and doing the simple things great everyday
• Demonstrate commitment to creating customers for life
• Demonstrate commitment to building relationships with vendors

Expectations

• Build teamwork within the branch, region and company by living the values- what is best for the customer and the team always comes first
• Sells based on company value proposition by identifying key growth opportunities product and services offerings
• Actively and consistently call on assigned and new accounts in accordance with sales policies and procedures to regularly meet monthly/annual sales goals
• Develop strong relationships with customers by providing professional representation and assistance in all areas to improve customers profits
• Engage with customers through frequent customer office/job site visits, ensuring their satisfaction with our products and services
• Consistently identify new sales opportunities, including potential new customers and pursue to generate new business/additional revenue consistent with assigned new business goals
• Grow Value Added Product (VAL) sales with all existing and new customers
• Monitor current sales trends and product performance results
• Utilize company reporting to analyze customer buying trends and develop plans to qualify and engage new customers
• Effectively present products and capabilities during sales calls
• Communicate shipping dates (changes) to branch personnel/inside sales
• Work closely with Branch Managers and team members to promote sales at branch level, coordinate inventory utilization, delivery, and stay up to date with return processing
• Continually enhance sales skills and product knowledge to promote a professional image in the field

KEY CAPABILITIES

BUILD RAPPORT

• Establish a good first impression and build trust by exhibiting our values and implementing our meeting guideline protocol

UNDERSTAND THE CUSTOMER

• Understand the customers situation. Agree on pain and value opportunities by asking the right questions and adapting to behaviour and buyer biases.

PROVIDE VALUE

• Personalize solutions matched to the customers pain, or growth opportunities. Imply value and provide evidence through examples.

ENHANCE THE RELATIONSHIP

• Deliver on agreed promises and cocreate future growth opportunities. Find a cadence that enables agreed outcomes and develop multiple stakeholder relationships on both sides.

Minimum Qualifications

• High School education or equivalent
• Minimum 2 - 7 - years sales experience in the industry preferred
• Travel up to 90% of time
• Must always present a professional image to customers and vendors
• Must have a valid drivers license and good driving record

Preferred Qualifications

• Previous experience within the wholesale industry
• Previous experience with an ERP system (i.e. Eclipse, Mincron)

At MORSCO, our commitment to excellent customer service is just part of our story. Were also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:

• Medical and Dental Insurance
• Flexible Spending Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays

Voluntary benefits:

• Additional Life Insurance
• Long Term Disability
• Cancer/Accident/Heart/Stroke Insurance
• Vision Insurance

We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.