Job Description
Key Purpose
Cleaning all areas of interior commercial aircraft including First Class, Coach, Flight Deck, Lavatories and Galleys. Work successfully with fellow employees and others. Understand and follow instructions, both verbal and written. Explain how to complete a task, understand instructions for task using basic communication skills.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the team, co-workers, managers, and customers professionally
Present a professional appearance and conduct
Understand customer service and satisfaction
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Cleaning Supervisor/ Manager
Coordinate activities with other internal departments
Ideal Candidate Experience
Excellent verbal, written, and organizational skills required
Must be a team player and committed to working in a fast-paced, quality environment
Demonstrates exceptional customer service skills
Key Accountabilities
Comply with safety rules, policies and procedures set forth by ISS Facility Services, Customer Airline, and Airport Authorities
Recognize and understand safety signs and building warning systems
Perform work assignments in a team with other employees
Take direction and respond to supervision
Perform repetitive tasks
Operate/Drive ground equipment
Use proper personal protective equipment
Maintain clean work area
Present a professional appearance and conduct
Understand customer service and satisfaction
Wiping and disinfecting tray table and other surfaces
Picking up trash
Checking for 100% compliance with safety cards onboard the aircrafts.
Lavatory cleaning
Transporting trash and waste to proper disposal areas
Restocking of supplies
Vacuuming
Dusting
Cleaning areas, occupied break rooms, and trailer
Physical Demands & Work Environment
Lifting and carrying up to 50 pounds
Walking up and down stairs continuously
Hearing Protection is required while working on the ramp
Exposure to all outside weather conditions
Will be working with chemicals in a confined space
Hourly Wage
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $20.17 per hour-$20.17 per hour.
Work Hours
The work hours for this position are approximately 4:00 am - 7:00 pm, Mon - Fri + Weekends.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.