Case Aide Receptionist

LOCATION: Prescott Corps, AZ

STATUS: Full time

SUMMARY OF RESPONSIBILITIES: The Case Aide Receptionist will be responsible for assisting clients through the Social Services Office under the direct supervision of the Social Service Coordinator. The Case Aide Receptionist will assist with answering phones and directing them to the appropriate person. Case Aide Receptionist will interview clients to determine eligibility and complete appropriate intake paperwork to be entered into Family Service database. Provide clients with food boxes, hygiene items as well as providing information for free services which include meals, showers, and medical treatment. The Case Aide Receptionist will also provide referrals for any needed services not available through The Salvation Army. The Case Aide Receptionist will be responsible for providing statistical data and other duties as assigned by direct supervisor as it relates to the position of Case Aide Receptionist.

QUALIFICATIONS:

• High school diploma or GED
• Ability to follow direction and work with minimum of supervision.
• Must have a valid food handlers certificate.
• Ability to supervise assigned volunteers.
• Must be proficient in the use of computer applications.
• Working knowledge of community resources.
• Must be able to work well with the public and handle stressfull situations.
• Must have Valid Arizona Drivers License with a clean motor vehicle record

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

 While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.