Case Management Specialist

ACTS is a non profit organization that has been serving the community for over 30 years providing individualized behavioral health services in substance abuse and mental health. ACTS mission is to apply the best of contemporary physical and behavioral health interventions and social support services available to assist individuals and families to engage and succeed in Recovery.

BENEFITS: Medical/Dental/Vision (Low Cost),Life & Disability Insurance, Retirement Fund, Free Employee Assistance Program, Holiday Pay & PTO

The Case Manager provides assessment for mental health and substance use issues, basic integrated and supported individual, family and group education, advocacy, linkage, coordination, problem-solving and monitoring of clients to optimize the functioning of individuals with substance disorders or co-occurring substance and mental disorders and promoting stabilization, rehabilitation and recovery.

LOCATION: Tampa & Tarpon Springs, FL

Pre-requisite Requirements:

• Bachelor's in human services or other relevant field and one year of case management or related experience.
• Must possess valid Florida Drivers' License, industry accepted driving history and maintain vehicle insurance required by State of Florida. If required to drive an ACTS' vehicle, must maintain drivers' license and history as listed above and participate in all transportation-related training activities, including on-the-road driving test relative to appropriate and safe operation of motor vehicles.
• All ACTS, Inc. employees must be able and willing to work when expected to accommodate program and/or agency needs, participate in the agency's Quality Improvement Program and attend all assigned/required trainings, practice on-the-job safety at all times, and demonstrate the ability to communicate and work with others and be respectful of peers, supervisors, clients, guests, etc. If required by contract or administrative rule, must fully participate in NAPPI (crisis intervention) training and able to apply same to work setting.

Supervision: Work is performed under the direction of the Program Supervisor, Director or Administrator. This position does not provide supervision to others.

Scope of Responsibility: Conducts interviews to assess social, legal, medical psychological and educational needs of client; provides casework services to assist clients in obtaining social, educational and vocational goals.

Engages clients to talk and communicates empathically about their addiction or mental illness, medications and recovery to promote understanding of their illness/illnesses and hope for recovery.

Core Responsibilities/Essential Functions:

• Complete admission and orientation documentation; may administer or interpret screening/assessment instruments.
• Develop plans, which include services to accomplish habilitation or rehabilitation.
• Document all clients' contacts, care and response, maintain records and updated rosters collect data and prepare reports as mandated by program procedure within agency standards and timeframes.
• Attend and serve as advocate for client in court hearings.
• Maintain a comprehensive listing of community resources, including social, legal and educational providers.
• Attend scheduled interdisciplinary treatment team meeting or clinical supervisory sessions and discusses aspects of client's care and progress (or lack of same); may participate in other meetings/events as assigned.
• Recognize and promptly/appropriately assist as needed in crisis situations to minimize incidents of hospitalization or incarceration; report treatment needs of clients to clinical personnel and supervisor; recognize client's comprehensive needs and discusses with interdisciplinary treatment team.
• Complete documentation including but not limited to behavioral progress reports, incident reports, grievances, injury reports, client eligibility, enrollment, tracking, lease agreements, billing and related documentation as required.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.