Job Description
Overall Job Objective
Description
The work is medium and requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The work also requires the ability to finger, handle, perform repetitive motion, speak, hear, stand, walk, and demonstrate visual and mental acuity.
WORK ENVIRONMENT:
Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.
Description
*Notice - This is an internal promotional opportunity only for current employees of the Pinal County Public Health District.
JOB SUMMARY
Assist Public Health Services Department (PHSD) staff and clients, assist PHSD staff with clinic workflow and patient processing, assist clients with data collection, screening, scheduling, follow-up, referrals, and other case management functions, and perform duties in compliance with state and Federal regulations and County policies and procedures under basic supervision.
Example of Duties Assist Public Health Services Department (PHSD) staff and clients, assist PHSD staff with clinic workflow and patient processing, assist clients with data collection, screening, scheduling, follow-up, referrals, and other case management functions, and perform duties in compliance with state and Federal regulations and County policies and procedures under basic supervision.
Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description.
TYPICAL CLASSIFICATION ESSENTIAL DUTIES:
- Assist PHSD clients with information on a variety of clinical service programs, including wellness, disease screening, and family planning and perform duties within scope of authority and training and in compliance with County policies.
- Provide case management services for Public Health Services Department (PHSD) clients, collect data, review case file documents for accuracy and completeness, update records as needed, assist clients with applications, screen and pre-counsel patients, schedule appointments and referrals, file charts and medical documents, and call patients to discuss test results.
- Provide educational material and personalized information to clients during pre-screening procedures.
- Assist clients in accessing other health care and community services programs.
- Maintain case file records and collect, compile, and report data on PHSD clinic programs.
- Prepare and review billing information and update medical records computer system.
- Clean and prepare clinic examination rooms and stock rooms with supplies, medications, and educational materials.
- Assist professional staff with patient examinations as directed.
- Assist with community outreach programs and special projects as assigned.
- Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
- Perform other related duties as required.
MINIMUM REQUIREMENTS TO PERFORM WORK:
- High school diploma or GED equivalent.
- One (1) year of experience in a medical or social services program.
- Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.
- Bi-lingual English-Spanish language skills.
- Valid Arizona State Driver's License.
Knowledge, Skills and Abilities:
- Knowledge of federal and state public health program regulations and requirements.
- Knowledge of base management methods, practices, and procedures for health services clinic patients.
- Knowledge of regional community service agencies, community resources, public health programs, and other public assistance programs for appropriate referrals.
- Knowledge of principles of record keeping and records management.
- Skill in compiling and reporting PHSD data, preparing and maintaining accurate records, and generating reports.
- Skill in assisting with the provision of clinical nursing services and patient care.
- Skill in operating a personal computer utilizing standard and specialized software.
- Ability to present public health information to at-risk clients and the public.
- Ability to establish and maintain effective working relationships with other employees, other agencies, and the public.
The work is medium and requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The work also requires the ability to finger, handle, perform repetitive motion, speak, hear, stand, walk, and demonstrate visual and mental acuity.
WORK ENVIRONMENT:
Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.
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