Cashier & Crew - Mac's Steak in the Rough - Albuquerque

Summary/Objective: “Doing business with integrity while serving our guests exceptionally.”

Our cashiers are the face of the company. Exceptional customer service skills is integral. Whether you meet the guest in person, drive-thru, car hop, or by phone, you will kindly greet the guest, take their order, fill drinks, accept payment, and put orders together. Cashiers are also responsible for maintaining a clean lobby area, filling straws, napkins, condiments, sweeping and mopping, and wiping down tables and drink stations. Menu knowledge is important, as is effective listening, speaking, and communication skills. Sensitivity to guests’ individual needs is a must.

Essential Functions:

• Answer guest questions regarding menu, pricing, and other related questions.
• Operate a cash register.
• Accept payment via cash, credit card, or gift card/certificate and make change when appropriate.
• Balance cash drawer and open and close according to restaurant and cash handling procedures.
• Calculate appropriate discounts to determine price.
• Maintain appropriate portion control according to Fresquez standards.
• Wrap or bag food for guests.
• Take and complete drink orders for guests.
• Food preparation.
• Maintain proper food handling standards.
• Stocks restaurant and lobby area as needed.
• Maintain restaurant cleanliness.
• Other duties as required or assigned.

Experience requirements

Qualifications

- Must possess a positive, helpful attitude and work well with other team members.

- Must be able to work unsupervised.

- Be able to reach, bend, stoop and frequently lift up to 25 pounds.

- Be able to work in a standing position for long periods of time (up to 8 hours).

- Must be able to communicate clearly with managers, other personnel, and visitors.

- Be willing to follow direction and ask questions for clarification if needed.

Skills

- Strong knowledge and understanding of company and FDA standards, processes and procedures.

- Detail oriented.

- Excellent listening skills.

- Team Player – Ability to act in a collaborative manner which contributes to creating an environment of respect and professionalism displayed at all times toward management, co-workers, guests, and vendors.

- Effective organizational and time management skills; able to manage multiple priorities.

- Ability to work under pressure and to be flexible and adept at varying and changing demands.

- Able to work at a fast pace in an effective manner.

- Effective interpersonal communication and interpersonal skills with co-workers including other cooks, servers, and management.

Work hours

Could be anywhere between 4am and 11pm or later.