Job Description
Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as Americas Best and Mid-Size Employers.
Atlantis has opened a Catering Coordinator to support the Catering Management Team.
Responsible for handling all incoming calls, making sure all forms are being filled out correctly and giving information to the Catering Management Team in a timely manner
Monitor daily logs for any changes and follow through on requests.
Additional responsibilities will include; preparing all contract event orders, diagrams, direct bill application, order bar tickets, key requests, and post payments.
Coordinate Casino Marketing Events, large Non-profit events, large conferences assigned to the Director of Catering and Catering Managers; ensure a continuous communication with the client from beginning to end. Prepare a detailed and accurate banquet event order and diagram for their functions using data from previous years or new itineraries.
Initiate contact with new inquiries, book space, send contracts, create BEOs, book pre-con meetings, finalize billing based on contracted agreement.
Enter and administrate in Delphi all Casino Special Events bookings.
Prepare drafts of contracts and proposals for clients, collection of payments and communication with accounting
Book In-house meetings in Delphi when banquet rooms are required.
Process gift certificates for groups and keep a log.
Order supplies from inventory and create purchase orders with backup.
Create various reports using data from various programs.
Make changes to menus and items in Delphi when needed.
Communicate with outside companies for groups such as; GES, freeman, West Coast A/V, Computer Rental, ect.
Update and send all revisions to appropriate departments.
File all important information in group file.
Update account information as needed.
Train with and Assist Business Center Staff whenever needed.
This position is expected to be proficient in Outlook, Word, and Excel. Delphi experience is preferred.
Must have experience with Catering and Hotels, exceptional communication ability, and must be extremely detail oriented and organized. Sales experience helpful. Must have the ability to work well with others including the operations team in Banquets and have the dedication and desire to want to exceed every Guests expectations every time. Must be willing to assist in the Business Center when needed.
Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation.
Some of the ways in which we accomplish this is by offering the following:
- Education Tuition Reimbursement Program
- Benefits (Medical /Dental/Vision/Disability & more)
- Paid Vacation
- Holiday Pay
- 401K with Company Match
- Relocation Assistance
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement