Change Management Lead - MORSCO

WHO WE ARE

At MORSCO, youre part of a big family. We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, youre empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our "forever company."

THE IMPACT YOULL MAKE

The Change Lead plays a key role in ensuring projects and change initiatives meet objectives on time and on budget by increasing team member adoption and usage. This role focuses on the people side of change - including changes to business processes, systems and technology, job roles and organization structures. The Change Lead drives increases benefit realization, value creation, ROI and the achievement of results and outcomes for key projects across the organization.

KEY RESPONSIBILITIES

• Apply a structured methodology and lead change management activities across multiple projects simultaneously with minimal supervision
• Assess change impacts thoroughly; conduct impactful change management assessments and stakeholder analyses
• Create change management strategies; identify, analyze, and prepare risk mitigation tactics
• Identify and manage anticipated resistance; develop coaching plans and roadmaps to build manager capability in leading change for their team members
• Consult and coach project teams, including executive sponsors
• Develop and deliver actionable deliverables for the change management levers, including: communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans
• Build organizational change capability by coordinating and delivering robust change management training that is tailored to all key stakeholder groups across MORSCO
• Support communication, engagement, and training, including development and execution

KEY CAPABILITIES

• Strong understanding of how people go through a change and the change process; robust experience with an established change management framework, principles, methodologies, and tools (e.g., Prosci ADKAR Model)
• Excellent active listening skills with a keen ability to read between the lines to diagnose and address root cause of resistance to change
• Exceptional communication skills - both written and verbal, including a demonstrated ability to clearly articulate messages to a variety of audiences
• Capable of translating sophisticated technical subject matter into easy-to-understand communications, particularly for non-technical partners
• Ability to establish and maintain strong relationships across all levels of stakeholders, including front line team members and executives
• High levels of empathy; ability to obtain stakeholder buy-in by balancing logic and emotion
• Demonstrated ability to lead multiple ongoing projects without impact target completion date; highly organized with a natural inclination for planning strategy and tactics
• Flexible and adaptable; able to work in ambiguous situations and to pivot as needed
• Acute business acumen and understanding of organizational issues, challenges, and downstream impacts
• Experience with large-scale organizational change efforts
• Skilled with project management with strong understanding of various phases of the project lifecycle, key approaches, and tools

MINIMUM QUALIFICATIONS

• BA or BS Degree in Organizational Development, Organizational Behavior, Industrial/Organizational Psychology or related field
• 5+ years of experience in organizational change management program design and implementation
• 5+ years of experience in project management and resource management
• Must be a leader who can influence stakeholders in written and oral communications
• Willingness to travel as required per project (~15%)
• Experience working in cross-functional teams, including technical and non-technical

PREFERRED QUALIFICATIONS

• Prosci Certification
• Masters Degree in Organizational Development, Organizational Behavior, Industrial/Organizational Psychology or related field
• Change management consulting experience

OUR COMPETITIVE BENEFITS

At MORSCO, our commitment to excellent customer service is just part of our story. Were also dedicated to supporting our most valuable asset, our team members! One of the ways we do this is by offering a variety of high-quality benefits for our team members and their families in a timely manner. Your benefits will start on the 1st day of the month following your start date!

All full-time team members are eligible for the following benefits:

• Medical, Dental, & Vision Insurance
• Flexible Spending Accounts and Health Saving Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays

We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

At MORSCO, our commitment to excellent customer service is just part of our story. Were also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:

• Medical and Dental Insurance
• Flexible Spending Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays

Voluntary benefits:

• Additional Life Insurance
• Long Term Disability
• Cancer/Accident/Heart/Stroke Insurance
• Vision Insurance

We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.