Channel Sales Business Development Manager

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist in developing strategies and executing plans for developing business and achieving the companys sales goals through targeted Channel Partners
• Identify and engage target customers in assigned area of responsibility
• Negotiate complex & mutually beneficial contracts with Channel Partners
• Own the sales process from prospect to lead to closed deal
• Make recommendations when needed on sales training programs that enable staff to achieve their potential and support company sales objectives
• Manage customer expectations and contribute to high customer satisfaction
• Assist defining of sales processes that drive desired sales outcomes and identify improvements where and when required
• Provide detailed and accurate sales forecasting
• Monitor customer, market and competitor activity and provide feedback to the sales, marketing, product and engineering teams
• Manage and drive area of responsibility performance against a planned budget
• Balance clients needs with Local Motors business objectives and target account plans
• Manages the client relationship at all levels and functions
• Coordinates with client on logistical situations in order to support and optimize the supply chain
• Investigates and resolves complaints on a timely basis, and within stated policies and procedures
• Prepare documents such as proposals, price quotes, MOUs, competitive analysis and service obligations within the policy guidelines of Local Motors and the Sales Department
• Submits routine/timely client updates, monthly reports, area performance reports, expense reports and budgets
• Understands the technical details of Local Motors products relative to the use of the product as it relates to the customers application
• Provides technical support to client through pre/post sales engineering
• Maintain strong market awareness and understanding by studying market developments and competitive advancements Inform team/colleagues at LM of competitive marketing dynamics including: competitive products, promotional sales, selling techniques, prices, etc.
• Strong Microsoft Office skills (Excel/Word/PowerPoint/Outlook) and ability to effectively use Salesforce CRM software
• Attends relevant industry events in support of LM
• Coordinate client deliverables with relevant departments within LM
• A willingness to accept overnight travel demands of 30-50% depending on geography
• Performs other duties as assigned

Preferred:

• Proficient in Japanese (written, verbal, & reading)
• Experience in the AV industry, specifically managing channel relationships