Charter Dispatcher

Charter Dispatcher


Hiring for skills and enthusiasm! Bring your excellent qualifications and customer service excellence in exchange for a competitive wage and the below benefits and perks.


First, though, WHO ARE WE?


Sun Diego Charter has been a leading provider of charter bus transportation services throughout San Diego and Southern California since 1997. We operate 24 hours per day, 365 days per year out of three locations across greater San Diego and employ nearly 200 commercially licensed, professional motor coach operators. We work extensively with the United States military, destination management and tour group companies, corporate entities, and local casinos, and provide services that are integral to the tourism and hospitality industries.



BENEFITS & PERKS:

• A loaded benefits package that includes Medical, Dental, Vision, Life & ADD Insurance, Voluntary Accident Coverage, Critical Care, EAP, and Legal Shield
• Paid Time Off (PTO)
• Paid Sick Leave (PSL)
• 401K retirement plan w/company matching.
• Employer-sponsored Childcare - Includes free resource and referral services and personalized support through TOOTRiS
• Paid Holidays
• Dynamic, flexible scheduling
• Professional Safety Support Team that provides consistent and ongoing safety training and development
• Skilled Operations Support Team

SUPPLEMENTAL PAY:

• Paid training

WORK SCHEDULE:

• Monday- Sunday (5:00 AM to 10:00 PM)
• Open Schedule
• Weekends Needed
• Nights Required

PAY RATE:

• The hourly wage range that Sun Diego Charter reasonably expects to pay for the position is $22.00/hr.-$25.00/hr.

WHO WERE LOOKING FOR:

Sun Diego Charter is currently looking for a full-time Dispatcher who will be responsible for acting as the communication point of contact for the drivers and operations. You will also schedule and dispatch drivers to the appropriate locations and times while keeping constant communication with our drivers and management, and assuring the Sun Diego Charter standards stay exceptionally high.

If you are interested in working in a fast-paced environment that delivers a top-tier, unparalleled product, then this is the job for you.


HOW YOU WILL MAKE A DIFFERENCE:

• Check-in drivers, discuss daily route assignments and answer questions
• Monitor the route and status of drivers by tracking their time, route check-ins, re-routing, and finish time, etc.
• Monitor and communicate with drivers using tools like online GPS programs and cellular communication in accordance with Federal Motor Carrier Safety Regulations (FMCSR) for the purpose of gathering and/or conveying information
• Document activities on a variety of manual and electronic documents, files, and/or records
• Collaborate and communicate with clients internal departments and other vendors to ensure driver gaps, late pickups, late departures, and other incidents are relayed to all parties
• Interact with clients in a courteous, friendly, and professional manner
• Provide drivers with initial support during accidents and engage the manager as needed
• Assist with passenger count data entry as needed

REQUIRED EXPERIENCE:

• 1 year of dispatching in the transportation industry preferred but not required.
• 2 years of administrative support experience.
• Must have reliable transportation.
• Must be able to work nights and holidays.

For more information call 714-678-1862 (Se Habla Espaol) Apply online at https://jobs.sundiegocharter.com/ - OR - Apply in person at our office located at 522 W8th St. National City, CA 92805


EEO Statement
At Sun Diego Charter we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Similarly, Sun Diego Charter will not tolerate discrimination or harassment based on any of these characteristics. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to improve on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

Sun Diego Charter will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Sun Diego Charter is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.