Collections Specialist

Under the supervision of the Supervisor Collections and Manager Credit/Collections, protects and recovers the hospitals assets by monitoring accounts receivable; collecting delinquent accounts and making payment arrangements.

Qualifications:

Education:

• Requires a high school diploma or GED.

Experience:

• Must have minimum one (1) year of progressively responsible billing and/or collections experience that demonstrates a strong understanding of the required knowledge, skills and abilities.
• Prefer experience in a hospital setting.

Specialized Training:

• None

Certification/Licensure:

• None

Knowledge, Skills & Abilities:

• Must understand the content of the billing and services that the hospital offers and bills.
• Prefer knowledge of managed care contracts, commercial, work comp, government, and self pay collections.
• Must be able to communicate effectively with the patients, and any other outside agency either verbally and/or written.
• Must have an understanding of healthcare billing guidelines.
• Needs organizational, time management, and analytical skills.
• Need system knowledge of HIS systems, Excel, Word, and Access database.
• Requires the ability to read, write and speak effectively in English.