Job Description
Job Description
Responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support member education and health plan awareness within the Medicaid community. Responsible for developing and maintaining relationships with community contacts. Maintains marketing guideline compliance with the appropriate states laws and regulations.
Fundamental Components & Physical Requirements include but are not limited to (* denotes essential functions)
* Develops, facilitates, and implements outreach activities, special events, programs, and presentations to increase awareness of the health plans presence in the community.
* Seeks out and secures event sponsorship. Responsible for building and maintaining relationships with community contacts.
* Responsible for event logistics including reserving space, catering, communication, distributing materials, facilities support, and other similar activities. Monitors and/or participates in the preparation and tear down for the event.
* Manages on-site event staffing and handles any problems or emergencies that may arise. Acts as contact for all sponsors and event providers.
* Assures proper documentation for membership and leader driven activities and events.
* Gives individual or group presentations to potential sponsors and members.
* May conduct new member orientations and lead generating events and activities.
* Provides recommendations and status updates to the department management team as required.
* Produces and maintains a community events calendar to assist the department with community and member awareness.
* Performs other duties as required.
Pay Range
The typical pay range for this role is:
Minimum: 19.50
Maximum: 38.99
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
Background/Experience Desired
* 3-5 years customer service experience.
* Demonstrated written and verbal communication skills. Able to present information to various audiences.
* Excellent interpersonal and negotiating skills
* Ability to work independently and travel alone.
* Valid drivers license in good standing and access to a reliable vehicle required.
* Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
* Must be able to work a flexible schedule including weekends and off-shifts as required.
* Minimal overnight travel may be required.
Must reside in Richmond, VA area
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Preferred Qualifications
Bi-lingual (Spanish) Preferred
Bachelors Degree Preferred
Experience working with Medicaid populations
Education
High School Diploma or equivalent
Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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