Community Health Worker

Overall Job Objective

Description

Pinal County is growing FAST and undergoing so much positive change! We need passionate people to come join our team and help us make Pinal County the best place to live and work in the country!

If you have never considered working in government, take a look at what we offer here at Pinal County; we invest in you and your future:

• A team of amazing people who are committed to making Pinal County a great place for its citizens and its employees
• Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From; Some with Zero Employee Premium Cost
• Dental and Vision Plans
• Telehealth
• Retirement Plans with Employer Contributions - Guaranteed Lifetime Benefit!
• Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education
• Tuition Reimbursement Program
• Alternative Work Schedules
• Paid Vacation And Sick Leave
• Ten Paid Holidays
• Civil Service Leave
• Van Pool Options
• Short-Term Disability - Employer Paid
• Basic Life Insurance - Employer Paid
• Paid Sabbaticals After 15 Years of Continuous Service
• Flexible Spending Accounts for Dependent Care and Medical Expenses
• Employee Assistance Program & Wellness Program
• Suite of Voluntary Benefit Options including additional Life, Accident, Critical Illness and Cancer Insurance

Working at Pinal County is more than just a job, its a career, its a community, and its an investment in your future.

Read more about the position and see if it is a good match for you:

Notice to applicants:
This announcement may be closed as soon as a sufficient number of qualified applicants have applied.

The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.

JOB SUMMARY

Under basic supervision, the Community Health Worker serves as a liaison between Public Health Services and the community to support public health programs, facilitate access to resources and improve the quality and cultural proficiency of service delivery. Conducts outreach to offer education and implement programs in the community that promote, maintain, and improve individual and community health; performs related work as assigned.

Example of Duties

Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description.

TYPICAL CLASSIFICATION ESSENTIAL DUTIES:

• Promote Public Health Services (such as STI testing, family planning, Well Woman Health Check, Chronic Disease Self-Management Workshops, Diabetes Education, WIC, and Vital Records) at community outreach events.
• Meet with public health clients to identify social service needs; make referrals. (IE: parenting skills classes, food banks, shelter and housing resources, utilities assistance, childcare scholarships, clothing banks, etc.)
• Offer safe sleep education to prospective parents and parents of newborns.
• Deliver approved medication disposal bags to homebound individuals to encourage them to properly dispose of unused medication.
• Meet with clinical services clients to educate about the need to complete the prescribed course of antibiotics and employ safer sex practices.
• Assist clients who have difficulty completing intake forms.
• Optimize patients' experience (including quality, access, and reliability) and engagement.
• Improve the long-term health of the population.
• Help meet client social needs so that patients can improve their life conditions, health, and ultimately their well-being.
• Maintain an active, up-to-date resource list of community service agencies that provide free, low-cost, &/or via sliding-fee schedule services. Coordinate with all public health programs to ensure relevant community services are listed. Work with the Pinal County Public Health Communications Assistant to share these resources via the Public Health website and social media.
• Maintain an updated client records with plans, notes, appropriate forms, or related information.
• Attend community meetings or health fairs to understand community issues, build relationships with community members, and provide resources to care and services.
• Distribute flyers, brochures, or other informational or educational documents to inform members of vulnerable communities .
• Maintain public health trust by honoring client and staff confidentiality.
• To promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
• Maintain absolute confidentiality of work-related issues, customer records and restricted County information. Follow all HIPAA guidelines, policies, and procedures.
• Perform other related duties as required.

POSITION SPECIFIC DUTIES:

• None.

Minimum Requirements

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma or GED.
• Two years experience in a directly related role serving vulnerable populations in a community-based setting.
• Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

PREFERRED QUALIFICATIONS:

• Experience in working with diverse and vulnerable populations with a strong understanding of multicultural issues.
• Certification as a Community Health Worker.
• Bilingual - ability to speak, read and write clearly and concisely in English and Spanish.

Supplemental Information

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to convey complex or technical information in a manner that others can understand.
• Knowledge of programs and services provided by governmental and non-governmental organizations that work to improve the health of the community.
• Knowledge of basic public health issues, methods, and principles.
• Social skills demonstrative of empathy and support.
• Social determinants of health and engaging vulnerable populations.
• Knowledge of business English, spelling and arithmetic, punctuation and grammar.
• Knowledge of office practices and procedures.
• Interpersonal skills, community building, and conflict mediation.
• Skill in utilizing Microsoft Office applications and web-based technologies.
• Ability to successfully manage competing demands.
• Ability to deal impartially with individuals of various socioeconomic, ethnic and cultural backgrounds.
• Ability to work within a team environment and work collaboratively to accomplish common goals and objectives.
• Ability to perform duties with demonstrated ability to work independently in rapidly changing environments.
• Ability to establish and maintain effective working relationships with employees, other agencies and the public.
• Ability to follow written and verbal instructions.
• Ability to communicate effectively verbally and in writing.

PHYSICAL DEMANDS:

The work requires independent body mobility to stand, walk, bend, and sit for prolonged periods of time and/or drive a vehicle. Manual dexterity to reach, and grasp; manual dexterity to hand write or use computer keyboard; vision sufficient to see/read; hear and speak to communicate with customers in person and over the phone.

WORK ENVIRONMENT:

Work is performed in an office environment.