University of New Mexico

Albuquerque, New Mexico, United States

Coord,Member Data & Relations - req# 14734

Posted over 1 month ago

Job Description

Coord,Member Data & Relations
Requisition ID req14734
Working Title Coord,Member Data & Relations
Position Grade 10
Position Summary

NMPBSseeks a Coord, Member Data & Relations, to work as part of the MemberServices team. The chosen candidate will provide andcoordinate professional responses to NMPBS donors to resolve questions andconcerns. The Coordinator will serve asthe teams primary Purchase Card holder and will perform a variety of softwareprocesses that are critical to our successful fund raising and member serviceoperations.

ESSENTIAL FUNCTIONS:

  • Responds to donor email and voice messages with active problem solving informed by knowledge of NMPBS and department policies.
  • Will enter donor transactions accurately through mastery of the Allegiance CRM software program and through an understanding of fund-raising objectives.Researches and resolves issues as needed.
  • Serves as the departments Purchase Card holder with the responsibility for paying third party vendors who provide vital goods and services. Upon training will actively work with NMPBS Finance to promptly pay vendors. Will research and resolve issues as necessary as generated by vendors.
  • Runs donor acknowledgements.
  • Responsible for processing monthly donor contributions.
  • Other duties as assigned.

See the Position Description for additional information.
Conditions of Employment
Minimum Qualifications

High school diploma or GED; at least 4 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
  • Strong communication, customer service and problem-solving skills.
  • Ability to actively listen.
  • Ability to handle multiple tasks under supervision and work well in a team setting.
  • Experience with and knowledge of computer software
  • Experience handling confidential donor information and contributions.
  • Experience with a non-profit
  • A desire to support the mission of NMPBS through your work.
Additional Requirements -Official transcripts, High school diploma, or GED certificate will be required for hire. Please see minimum qualifications for specifics.
Campus Main - Albuquerque, NM
Department KNME Operations (247A)
Employment Type Staff
Staff Type Regular - Full-Time
Term End Date
Status Non-Exempt
Pay $ 14.09 to $20.43/hr DOE
Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement Temporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check Required No
For Best Consideration Date 3/18/2021
Application Instructions

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Please include resume, cover letter addressing the preferred qualifications, and 3 supervisory references to be considered for this position.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.


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