CVS Health

Remote/Telecommute

Creative Director, Experience & Design

Posted over 1 month ago

Job Description

Job Description
It's a new day in health care. Combining CVS Health and Aetna - referring to merger in 2018 - was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans, and community pharmacists we are pioneering a bold new approach to total health. At CVS Health, we have an unmatched ability to engage with consumers, where 70% of the population lives within 3 miles of a CVS store and 1 in 3 Americans interact with one of our services at least once annually.Reporting to the Sr. Creative Director, Brand Experience & Design, the Creative Director, Experience Design will lead the creative ideation of immersive branded experiences to bring customer and business value, e.g., store formats, signage and visual merchandising, connected experiences, activations and events.
You should be senior level Creative Director who can ilead the ideation of customer experience strategy and design, has high creative aesthetics and standards, and broad knowledge of architectural and environmental design. You will draw from experience and understanding of branding, shopper marketing, communications, architecture, interior design, wayfinding and signage systems and digital technologies. You have a passion for human-centered design.This is a leadership position that requires interaction with senior leaders throughout the organization; have the ability influence is crucial. You will guide and partner with our teams and external agency partners in the ideation and implementation of spaces, places, activations and events and will ensure that the brand is being represented properly in all touchpoints and business goals and outcomes are delivered.
Responsibilities include:
* Convey and sell vision: direct and inspire a team while working collaboratively across a complex, multi-organization
* Bring new ideas and vision to life across a wide scope of unique projects, e.g., retail stores and clinics, branded in-store spaces - department and category reimagination, pop-up shops and corporate facilities
* Cultivate an engaging atmosphere leading to the development of outstanding creative
* Partner with all implementation teams to ensure execution of ideas as planned
* Develop trusted partnerships with peers, other teams and external partners
* Partner with implementation team to ensure execution of ideas as planned
Our Perks
* Comprehensive health, dental and vision insurance
* 401k
* PTO and family leave
* Employee discounts

Required Qualifications
* 10+ years of Creative Director experience in agency and/or corporate environment.

Preferred Qualifications
* Knowledge of working for a complex organization
* Skill in health care and retail
* Demonstrate a passion for strategic and creative problem solving and deep understanding of design to develop compelling ideas that are on brand and meet our goals
* Extraordinary team leadership experience with an ability to inspire and mentor team; consistently develop talent and team building
* Broad range of design skills and experienced knowledge of branding communications, architecture, interior design, textiles, fixtures, finishes and digital technologies

Education
High School Diploma or GED required
Bachelors Degree preferred in Architecture, Interior Design, Fine Arts, Graphic Design or similar

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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