Job Description
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The Credit Representative is responsible for assisting the overall accounts receivable portfolio assigned to them as it relates to credit, collection and communication needs. This includes contacting past due customers for payment, monitoring lien/bond expiration timelines and filing claims as required, researching and resolving all customer/branch inquiries/payment discrepancies, reviewing/approving customer credit limits for new and existing customers and maintaining a regular communication cadence with branch teams.Job Expectations
Job Description
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Analyze information received from customers and various credit services
Approve credit limits within assigned authority, both unsecured and secured risk
Follow closely the course of aging accounts and determine action needed
Perform collection calls for accounts
Process lien waivers
Review lien / bond filing dates to ensure collectability of AR portfolio
Follow all required state/federal lien and bond laws for branches assigned
Reconcile short pays and Unapplied Cash on branch accounts
Follow up on disputes timely and work with Regional/Branch and salesman to resolve
Facilitate placement of accounts with collection agencies and recommend legal action when necessary
Communicate regularly with Regional / Branch and salesman regarding collection matters
Perform other duties as assigned
Visit customers and branches as needed
BASIC QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
Prefer 4-year college degree in business, accounting, finance or prior business to business collections experience with some college course work
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Prior collection experience, distribution, wholesale or manufacturing preferred
A customer service mindset
Excellent communication skills both oral and written
Goal/results oriented
Strong organizational and interpersonal skills
Ability to handle stress successfully
Ability to manage time and multi-task
Ability to work independently on assigned tasks
General computer skills (Windows, Office, Excel)
Ability to problem solve and use good judgment on decisions
Ability to work as part of a team in a fast pace environment
Time Type
Full timeAt MORSCO, our commitment to excellent customer service is just part of our story. Were also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:
- Medical and Dental Insurance
- Flexible Spending Accounts
- Company-paid Life Insurance
- Short Term Disability
- 401(k) Plan
- Paid Time Off (PTO) - plus paid holidays
Voluntary benefits:
- Additional Life Insurance
- Long Term Disability
- Cancer/Accident/Heart/Stroke Insurance
- Vision Insurance
MORSCO is a leading U.S. distributor of commercial and residential plumbing, waterworks and HVAC, with showrooms across the country. Since our inception in November 2011, we've grown rapidly through a series of acquisitions and store openings. MORSCO 's family of brands consists of Morrison Supply, DeVore & Johnson, Murray Supply, Wholesale Specialties, Express Pipe & Supply, Farnsworth Wholesale, and Fortiline Waterworks. In 2018, MORSCO was acquired by The Reece Group, Australia's leading provider of plumbing, HVAC and waterworks products.
MORSCO is an EEO/AA/Disability/Vets Employer