Concord Servicing Corporation
Scottsdale, Arizona, United States
Shared Services Rep
Benefits
Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, Disability Insurance, 401K / Retirement Plan, Flexible Schedule, Telecommuting, Paid Vacation, Paid Holidays, Paid Personal Time, Paid Tuition Reimbursement
Job Description
Summary: Manages incoming payments, cash entry, balancing, and cash reconciliations. Incoming and outgoing Custodial files in accordance with the organization's policies and applicable laws, and client contractual obligations and expectations.
Essential Duties and Responsibilities:
o Payment processing, cash entry, balancing, and cash reconciliation experience
o Manage resources to complete daily work, meet client contractual obligations and expectations
o Validate Incoming Custodial files, both hard copy and electronic with eOriginal
o Check in/out hard copies of custodial documents
o Save files to electronic vault
o Assist with overflow shared services duties (e.g., daily mail processes, correspondence, and payment data entry)
Qualification/Requirements:
Type 40 wpm minimum
Experience with EVault and electric documents a plus
Ability to process time-sensitive and confidential documents with high accuracy
Equivalent job experience or proven quick learner
Able to react to process changes swiftly and efficiently
High attention to detail
Printer and copier familiarity
Basic Computer Skills
Knowledge of Microsoft Office Suite
Ability to read, write, and speak English fluently
Good communication skills, both written and verbal
Ability to communicate and meet company goals and objectives
Valid AZ driver’s license
Able to lift up to 50 pounds
Work hours
Monday - Friday, willing and able to work in excess of 40 hours per week when business conditions or special projects make such scheduling necessary.