Flex-N-Gate

Ionia, Michigan, United States

Customer Service Coordinator

Posted over 1 month ago

Job Description

Job LocationsUS-MI-Ionia
Posted Date4 weeks ago(1/22/2021 9:18 AM)
ID2021-6491# of Openings1CategoryServiceCompanyVentra Ionia Main, LLC
Overview

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in Automotive News. A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.

Scope of the Position

Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.This is a 2nd Shift position in the Service department.

Responsibilities
Job Duties
  • Responsible for addressing any customers issues
  • Generates daily load sheets and requirement listing
  • Monitors all Customer Portals
  • Ensure adequate supply of containers through weekly inventories
  • Monitor activities on the dock and activities of the shippers/receivers
  • Adhere to all company policies, procedures and instructions
Qualifications

Requirements

  • High School Diploma/GED
  • 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
  • Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset
  • Strong organizational and time-management skills with solid interpersonal and communication skills (both verbal and written)
  • Proficiency with database applications and administration systems, specifically Microsoft Office
Benefits

Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account
401(k) retirement savings plan with company match
Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement
Paid holidays and vacation time

What do our employees have to say?
It engages you professionally, and provides learning opportunities.
Lots of growth opportunity.
The companys young enough to be exciting, but old enough to be stable.
Not just a joba great place to work!

Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.

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