Customer Service Coordinator

We are seeking a Customer Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving issues.

Responsibilities:

• Setting up new Accounts Receivable Customers, including establishing billing parameters required for timely submittal of invoices and corresponding payments
• Setting up new jobs as required; includes establishing project numbers in our database, purchasing building materials as specified by the sales team, and setting up all equipment rentals as needed
• Invoicing and collection of Commercial Service Receivables
• Scheduling of all Commercial Service projects; includes communicating any changes due to weather, staffing issues, etc
• Supports Service Superintendent’s field operations with project and customer data as needed

​Qualifications:

• A minimum of 1 year of accounting experience required
• Previous roofing/construction experience preferred.
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Bilingual preferred but not required

Work hours

40