Data Specialist

The Data Specialist will ensure that all data collection, data entry, data management and tracking, and other research tasks are fulfilled for the Comprehensive Community Behavioral Health and Wellness Clinic (CCBHWC). The successful candidate will have a sincere interest in customer service and speaking with patient to obtain behavioral health, substance use, and quality of life metrics. The candidate will complete data collection in a timely and patient-centered manner. The Data Specialist will have excellent communication skills with staff and patients, pay close attention to detail, and demonstrate time management skills to handle a variety of activities and tasks. 

Education requirements

Education: Bachelor’s degree.

Experience requirements

A minimum of two years of data collection, administrative, or customer service experience required. Requires experience with Microsoft Excel, Word, PowerPoint and Outlook. Experience working with children and adults with mental and behavioral health challenges and/or substance use preferred.

Qualifications

Verbal and Written Skills to perform the job: Bilingual (English/Spanish) preferred. Familiarity with basic word processing, spreadsheet, and database applications. Accurate keyboarding skills. Technical knowledge and skills required to perform the job: Excellent verbal, written and interpersonal communication skills and the demonstrated ability to work with diverse individuals and groups. Demonstrate high levels of self-initiation and direction. Knowledge of communities we serve. Knowledge and experience working in medical settings and interacting collaboratively with medical teams. Skill in analyzing situations and making timely decisions. Physical and Mental Requirements: Work involves sitting, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Conducts questionnaire covering behavioral health, substance use, and wellness with patients to ob-tain data to enhance the program and patient care. • Conducts data entry to support program evaluation processes, including screening measures, federal GPRA data tools, and other outcome assessments. • Reviews data for thoroughness and quality, and assures that it is in accordance with the established policy and funder requirements. • Implements a sustainable and user-friendly data tracking process and documents procedure for data collection. • Maintains confidential program and client records in tracking system and EHR. • Maintains expertise in the details of the GPRA data tool, quickly learns updates that are made to the tool, and ensures everyone using the tool is trained on updates. • Represents the department in a professional and congenial manner in person, in telephone conversa-tions, and in written correspondence. • Documents interactions with patients in EHR. • Complies with all patient privacy regulations. • Obtains basic physical health indicators and vital signs from patient or medical record. • Attends grant evaluation and data quality review meetings in addition to other relevant meetings. • Prepares communications, such as emails, reports and other correspondence. • Demonstrates effective communication, prompt problem solving skills, and proactive support to co-workers. • Provides exceptional customer service. • Discreetly handles confidential information. La Maestra Community Health Centers is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, national origin, age, sexual orientation, gender, disability or any other legally protected status.