Desert Financial

Phoenix, Arizona, United States

Dealer Relations Pgrm Mgr (East Valley Phoenix & Tucson)

Posted over 1 month ago

Job Description

The Dealer Relations Manager is responsible for developing and maintaining effective dealer relationships, as well as all sales activities associated with the handling of Desert Financials' indirect lending products and programs.

What you will do here:

Sign new and reputable dealers coordinating sales agreements within assigned Arizona territory. Service dealer relationships through daily interaction by phone, email, and in-person direct contact.

Monitor ongoing dealer performance such as efficiency, delinquency/losses, profitability, etc., and train dealers on our indirect program to ensure partnerships continue to flourish.

Meet and/or exceed monthly goals related to funding and look to book, while still resolving issues and managing miscommunications between employees and dealers, maintaining outstanding service levels.

Develop, enhance, and refine dealer engagement programs and business strategies to retain and grow relationships and drive application and loan volume growth.

Monitor competitor rates/programs and utilize the latest industry and market trends to identify opportunities for program enhancements.

Review, communicate and implement new products, programs, and rates monthly to all participating dealers.

Complete administrative and team tasks to include but not limited to expense and travel, following up on incomplete dealer packets and program reporting.

Perform other job-related duties as assigned.

What you will need:

High School Diploma or GED required.

3 years of business to business (B2B) sales experience required.

1 year of indirect auto lending sales and/or service experience required.

Experience working in a highly autonomous environment, working remotely up to 90% required.

1 year of program manager experience preferred.

Valid Arizona drivers license with a clean driving record required.

Excellent communication skills. Strong verbal, written and interpersonal communication; able to effectively communicate and present information to professionals at all levels required.

Experience with Dealer Track and/or Route One preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

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