Deployment Project Manager - Western US Region

Position Overview:

• The Project Manager provides departmental support for stakeholders during the pre- and post-sales process including monitoring project plans, deadlines, schedules, deployments, maintenance, and service; and serves as liaison with other departments and channel partners to ensure customer project success.

Principal Duties and Responsibilities:

• Maintain action item lists for all projects, ensuring assignments are clearly communicated and due dates held.
• Collaborate with deployment, service, engineering, finance, IT, and product teams to ensure project success metrics are met.
• Supporting key customers in Concord, CA; and San Jose, CA; in addition to other locations in the Western U.S. and Canada.
• Proactively track timelines and alerts for key project deliverables including reports.
• Support research-based customers with robotic test plans and schedules.
• Assist District Sales Manager in pre-sales discussions as a technical support, including in-person site evaluations as needed.
• Track timelines and actions between sales and deployment teams including regulatory work, shipment, mapping, launch dates, and ongoing service.
• Assist sales in aggregating product development requests from pre- and post-sales customers.
• Document results of projects and provide lessons learned reports to management
• Foster relationships with customers.
• Support potential new business opportunities that exist within the current customer base.
• Report progress on projects to District Sales Manager.
• Use organizational project management tools and processes to Include methodologies to monitor, manage, and control key success factors, including but not limited to risk management, cost management, and schedule management.
• Collaborate with internal technical teams to analyze deployment metrics and data to support the generation of weekly, monthly, and final deployment reports.
• Other related duties as assigned.

Qualifications & Skills:

• This position requires a minimum of a high school diploma or equivalent
• Bachelors degree in Business, Management, Engineering or related field is preferred
• 2 years minimum of Project Management experience
• Technical Writing and Project Reporting skills required
• Travel of greater than 50% could be required
• Familiarity with C++ programming and can bus systems is a plus
• Project Management Tools use experience (Clarizen, MS Project, Smartsheet, etc.)
• Must have a desire to develop interpersonal and technical skills
• Must be able to follow verbal and written directions
• Must possess some basic computer and operations skills
• Must regularly lift and carry small packages around 10 pounds
• May occasionally lift and carry boxes of supplies and/or equipment weighing up to 50 pounds.

Preferred:

• De-escalation and problem-solving skills
• Works well with others
• Detail-oriented, well-organized, and proactive
• Talent for document creation and task prioritization

Target Location:

• East Bay Area, California
  • Concord, CA
  • Walnut Creek, CA
  • Vallejo, CA
  • Oakland, CA
  • Fremont, CA
  • San Jose, CA
  • Santa Clara, CA