CVS Health

Hartford, Connecticut, United States

Digital Healthcare Business Analyst

Posted over 1 month ago

Job Description

Job Description
It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans, and community pharmacists we are pioneering a bold new approach to total health.

This team is responsible for Aetna Health Portfolio and all digital products; as well as the development and execution of the digital road map. A key part of the responsibility is to build an integrated platform that enables the delivery of products to drive engagement and revolutionize health and wellness. We want you to be a part of the team that will build this next generation platform.

This role will:
*Partner with engineering data science, product and design experts across Aetna Health.
*Drive requirements gathering discussions, understand technical dependencies and communicate requirements to engineering.
*Background with Agile, Scrum, Waterfall or other software development methodologies
*Detail oriented, manages risk and deliverable timelines
*Clear and compelling in written and spoken communication
*Ability to work in a fast-paced environment and manage simultaneously competing priorities.
*Write detailed feature requirements.
*Work closely with engineering and other internal teams for on-time delivery of relevant features.
*Train and communicate product features and value to internal and external partners.
*Add new value to a strong Product culture of continuous development and rapid testing and learning.
*Manage significant product initiatives;
*Strong ability to understand and communicate business needs along with knowledge of healthcare processes, products and systems;
*Ability to coordinate work across multiple teams and programs.

Required Qualifications
*5+ years experience in business analysis
*1+ year healthcare insurance experience

Preferred Qualifications
*Strong understanding of Agile and SAFe practices.
*Cultivates relationships with internal and external constituencies.
*Manages significant product initiatives from discovery thru product delivery.
*Perform analysis on Aetna Health features to become knowledgeable as a subject matter expert
*Collaborate with the business owners and product team to identify impacts to Aetna Health portals.
*Define and document business requirements within Rally and Confluence for Aetna health for programs which impact our portals.
*Understand and explain solution sketches and integration architecture diagrams
*Must be able to examine a swagger for the APIs and identify any gaps or issues.
*Have the technical background to understand and explain the interfaces needed for our features, including APIc, APIs and services.
*Identify and capture risks and dependencies
*Create and maintain mapping documents to assist with service/ API requirements and data needs
*Act as a liaison between Aetna Health and other programs and assist in cross program coordination
*Facilitate and document planning and pre planning activities for cross program
*Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
*Previous Aetna experience is a plus.

Education
BA/BS or equivalent experience

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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