Job Description
Job Description
The Digital Product Owner (PO) is a member of the Agile
Product Team responsible for defining stories and
prioritizing the Team Backlog. This is an instrumental role
in driving day to day development for an Omni-Channel
eCommerce program that generates multi-million dollar
business value to the organization by providing our
customers with a modern, relevant, and personalized
digital shopping experience across CVS Healths digital
properties. Responsible for streamlining the execution of
team priorities while maintaining the conceptual and
technical integrity of the features / components for the
team. The PO has a significant role in quality control and is the only team member empowered to accept stories as
done. This PO role will support the Omni-Channel
eCommerce agile product team(s). This role has significant relationships and responsibilities outside the local team, including working with Product Management, who is responsible for the Program Backlog, to prepare for the Program Increment (PI) Planning meeting.
Responsibilities:
User Story Development:
* Works with product management and stakeholders to
align on business value, problem statements, and
customer pain points that are strategic priorities for CVS
Health
* Provides subject matter expertise - explaining product
vision and user stories to the team to ensure requirements
are understood and customer value is delivered
* Collaborates with development team to elaborate and
define technical learnings into refined and prioritized
backlog items that align to Iteration Objectives.
* Responsible for defining and prioritizing stories that will
increase velocity and quality of the program
* Responsible for assuring a level of quality has been
achieved by validating that the story meets acceptance criteria and has met acceptance tests. Approves stories
as complete.
* Responsible to update product management on story
status to align on delivery expectations
Team Backlog Ownership/Prioritization:
* Responsible for building, prioritizing, monitoring/editing,
and maintaining the flow of Team Backlog to ensure the
delivery of the customer satisfaction and multi-million
dollar business value
* Sets the runway for early business value and customer
impact by determining sequencing of sprint planning
* Leads the team in identifying dependencies and tradeoffs as well as problem solving risks that may appear in the Team Backlog
Program Increment Planning:
* Partner with Product Management, who is responsible
for the Program Backlog, to assist in preparing for the Program Increment (PI) Planning meeting.
* Identify the potential enablers and spikes for discussion
in the Program Increment
* Drafts the teams objectives and defines features for the
Program Increment session
* Collaborates with the team to produce the PI system
demo and the Product Owner presents it to program
stakeholders.
Maintain Conceptual and Technical Integrity of
Features/Components:
* Partner with design function to consider usability testing
and end-user feedback to ensure product will address and resolve user pain points
* Provide architecture and development teams sufficiently
detailed feedback on user stories and product vision to
ensure the team maintains the technical integrity of
features / functionality
Required Qualifications
2+ years experience in Product Ownership, Product
Management, Business Analysis, or Management Consulting.
Preferred Qualifications
Previous experience in agile product development helpful.
Experience in retail and/or healthcare industry preferred
Experience with web content management systems
preferred
Strong critical thinker who makes balanced, insightful
decisions using solutions based thinking in problem
solving, asking probing questions and looking for
underlying issues
Ability to effectively work on teams within a highly
collaborative environment.
Strong negotiation, organizational, management, analytical and people skills
Excellent verbal and written communication skills for
technical and non-technical audiences of various levels in
the organization (e.g., executive, management, individual
contributors)
Ability to maintain working relationships with all levels of
the organization.
Broad understanding of core programming and computer
science concepts
Familiarity with agile processes, such as scrum, Kanban,
and/or the Scaled Agile Framework (SAFe).
Education
Bachelor's Degree
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
The Digital Product Owner (PO) is a member of the Agile
Product Team responsible for defining stories and
prioritizing the Team Backlog. This is an instrumental role
in driving day to day development for an Omni-Channel
eCommerce program that generates multi-million dollar
business value to the organization by providing our
customers with a modern, relevant, and personalized
digital shopping experience across CVS Healths digital
properties. Responsible for streamlining the execution of
team priorities while maintaining the conceptual and
technical integrity of the features / components for the
team. The PO has a significant role in quality control and is the only team member empowered to accept stories as
done. This PO role will support the Omni-Channel
eCommerce agile product team(s). This role has significant relationships and responsibilities outside the local team, including working with Product Management, who is responsible for the Program Backlog, to prepare for the Program Increment (PI) Planning meeting.
Responsibilities:
User Story Development:
* Works with product management and stakeholders to
align on business value, problem statements, and
customer pain points that are strategic priorities for CVS
Health
* Provides subject matter expertise - explaining product
vision and user stories to the team to ensure requirements
are understood and customer value is delivered
* Collaborates with development team to elaborate and
define technical learnings into refined and prioritized
backlog items that align to Iteration Objectives.
* Responsible for defining and prioritizing stories that will
increase velocity and quality of the program
* Responsible for assuring a level of quality has been
achieved by validating that the story meets acceptance criteria and has met acceptance tests. Approves stories
as complete.
* Responsible to update product management on story
status to align on delivery expectations
Team Backlog Ownership/Prioritization:
* Responsible for building, prioritizing, monitoring/editing,
and maintaining the flow of Team Backlog to ensure the
delivery of the customer satisfaction and multi-million
dollar business value
* Sets the runway for early business value and customer
impact by determining sequencing of sprint planning
* Leads the team in identifying dependencies and tradeoffs as well as problem solving risks that may appear in the Team Backlog
Program Increment Planning:
* Partner with Product Management, who is responsible
for the Program Backlog, to assist in preparing for the Program Increment (PI) Planning meeting.
* Identify the potential enablers and spikes for discussion
in the Program Increment
* Drafts the teams objectives and defines features for the
Program Increment session
* Collaborates with the team to produce the PI system
demo and the Product Owner presents it to program
stakeholders.
Maintain Conceptual and Technical Integrity of
Features/Components:
* Partner with design function to consider usability testing
and end-user feedback to ensure product will address and resolve user pain points
* Provide architecture and development teams sufficiently
detailed feedback on user stories and product vision to
ensure the team maintains the technical integrity of
features / functionality
Required Qualifications
2+ years experience in Product Ownership, Product
Management, Business Analysis, or Management Consulting.
Preferred Qualifications
Previous experience in agile product development helpful.
Experience in retail and/or healthcare industry preferred
Experience with web content management systems
preferred
Strong critical thinker who makes balanced, insightful
decisions using solutions based thinking in problem
solving, asking probing questions and looking for
underlying issues
Ability to effectively work on teams within a highly
collaborative environment.
Strong negotiation, organizational, management, analytical and people skills
Excellent verbal and written communication skills for
technical and non-technical audiences of various levels in
the organization (e.g., executive, management, individual
contributors)
Ability to maintain working relationships with all levels of
the organization.
Broad understanding of core programming and computer
science concepts
Familiarity with agile processes, such as scrum, Kanban,
and/or the Scaled Agile Framework (SAFe).
Education
Bachelor's Degree
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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