Dispatcher and Scheduling Coordinator

About Us:

Mr. Handyman is a well-respected home repair and maintenance service company operating locally with the support of a state-of-the-art business system called Service Titan. We are committed to delivering high-quality repair and modification services to local residents and businesses. As we continue to grow, we are seeking a dedicated Dispatcher and Scheduler to join our dynamic team.

Position: Dispatcher and Scheduler

Salary: $35,000 - $50,000 per year (Depending on Experience)

Responsibilities:

• Lead Management and Scheduling: Efficiently handle inbound and outbound customer communications, organize work orders, and manage schedules for our Service Professionals to ensure timely and accurate service delivery.
• Managing Technicians: Oversee and support technicians, ensuring they have the resources and information needed to perform their tasks efficiently.
• Maximizing Profits and Revenue: Optimize scheduling and game planning to maximize the profitability and revenue of our service professionals.
• Customer Interaction: Communicate effectively with customers to guide them through project planning and manage their expectations for various repair and maintenance services.
• Customer Satisfaction: Ensure a positive experience for every customer by following the Mr. Handyman Way, a repeatable process designed to impress customers consistently and create life-long clients.

Qualifications:

• Highly organized and detail-oriented.
• Excellent communication skills, both verbal and written.
• Ability to work independently and deliver solutions proactively.
• Proficient in Office and Excel; experience with Service Titan is a plus.
• Must live within the service area.
• Minimum of 2 years of experience in customer service and scheduling/dispatching.
• Must pass a background check.

Benefits:

• Competitive salary with opportunities for advancement.
• Health, Dental, and Vision Insurance.
• Paid Time Off.
• Paid Holidays.
• 401(k) retirement plan.

Why Join Us:

• Be part of a growing and successful locally owned company.
• Work in a supportive and collaborative environment.
• Opportunity to make a significant impact on our customer service operations.
• Comprehensive benefits package and competitive pay.

Application Process:

• If you meet the requirements, our system will schedule you for an interview immediately.
• Please note: You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or its affiliates. The franchise owner will be your employer, responsible for their own wage and benefit programs.

Apply Today:

Are you a highly organized, detail-oriented professional with excellent communication skills? Are you looking for a rewarding career with a growing company? If so, we want to hear from you! Apply now to join Mr. Handyman of Greater Tulsa and become a valued member of our team.

How to Apply:

Submit your application through our website or email your resume to [email address]. We look forward to reviewing your application and potentially welcoming you to our team!

Boost Your Career with Mr. Handyman of Greater Tulsa!

Don't miss this opportunity to join a leading home repair and maintenance service company. Apply now and take the first step towards a fulfilling career as a Dispatcher and Scheduler with Mr. Handyman of Greater Tulsa!