Dispatcher

Ace Express Coaches is looking for a reliable Dispatcher to support our growing transportation needs.


Schedule:

Ace Express is a 24/7 operation. The Dispatch Department currently has two open positions with the below schedule: Essential Functions:

The Dispatcher is responsible for scheduling and dispatching drivers to the appropriate locations and times in accordance with CDOTs Bustang route services. Responsibilities include, but are not limited to:

• Coordination of routes and driver schedules.
• Ensuring route/trip documentation is complete and ready for drivers in a timely manner.
• Answering phones and handle client calls regarding routes and service.
• Coordinating with maintenance shop bus repairs, preventive maintenance and washing schedules.
• Reviewing route/trip documentation after completion to ensure all information is included and correct.
• Assisting with monitoring hours of service to ensure compliance with DOT regulations.
• Facilitating company communication regarding policies, events/ meetings.
• Other job duties may be assigned based on business needs.

Qualifications:

• Ability to multitask and prioritize tasks.
• Superb customer service skills required.
• Strong critical thinking and problem-solving skills.
• Able to communicate effectively to internal and external audiences.
• Team orientated. Ability to help others to achieve overall company goals.
• Independent and takes initiative.
• Strong ethical standards, ensuring safety and compliance is upheld.
• Must have basic computer skills including use of excel and word documents along with our internal programs.
• Pass a pre-employment drug screen.
• Successfully pass a 7- year criminal background check.

Education and Experience:

• High School diploma or GED.
• 2 years of transportation industry experience preferred.
• 1 year of dispatch experience preferred.
• Excellent communication and interpersonal skills.
• Ability to fluently speak, read, and write English.
• Strong computer skills: Excel, Word, Outlook.
• Knowledge of the motorcoach industry and/or transportation industry.

What We Offer:

• Great Pay!
• $500 Referral Bonus for employees
• Paid Time Off (Start accruing immediately)
• 8 Paid Holidays
• Health insurance (Eligibility the 1st of the month after 30 days of employment)
  • Medical
  • Dental
  • Vision
• 401K retirement plan with dollar for dollar match up to 4% (Vested Immediately)
• Paid Bi-Weekly (Every Wednesday)

About Our Company:

Ace is part of All Aboard America! Holdings, Inc. which is the 3rd largest motorcoach company in the US. We offer a wide range of transportation options including, charter, transit, contract and convention shuttle service. Our commitment to outstanding customer service, safety, as well as having a state-of-the-art equipment make us one of the most elite transportation companies around. Our family-like, open door work environment gives you the opportunity to be a part of a greater purpose!

Job Type:

Full-Time

Salary:

Starting at $17.50/hr.