Job Description
Do you enjoy hiring and developing a phenomenal team? Are you passionate about taking care of customers? You will love our fun and dynamic company culture without the retail hours! We want a high-energy and creative leader that brings awesome multi-unit skills and is ready to join our fast-growing Extra Space family. Since 2016 we have been a part of the S&P 500 and lead the self-storage industry in more ways than one. By developing and guiding your talented team members across multiple stores, you will be able to meet the needs of our customers and impact growth across Extra Space Storage.
"Our people are the lifeblood of Extra Space." -Joe Margolis, CEO of Extra Space Storage.
Culture Guide
*Willingness and ability to relocate anywhere within the division to an assigned district as determined by the Divisional Vice President*
3+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 5+ stores. Exceptional leadership, interpersonal, communication and analytical skills. Bachelors degree preferred.
You demonstrate a real passion for teamwork by coaching and leading your talented team to deliver excellent customer experiences.
You serve as trustworthy support and resource to your team.
By partnering closely with your team and encouraging their growth and opportunities, you are able to help each other attain outstanding results.
You listen to customer feedback to seek potential opportunities for improvement and innovations.
You grow a portfolio of successful stores by executing district-level strategies specific to each stores unique strengths and opportunities.
Manages rental rates, discounts, Customer Protection Plan and other income sources.
Delivers the highest R.O.I. for each store by diligently handling controllable expenses.
Audits stores on a semi-annual basis, prepares reports and ensures follow up on any necessary action.
Analyzes and ensures integrity of financial reports / P&L; addresses trends and issues in district to drive positive results.
Accesses external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.
We value diversity at Extra Space Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing a work environment in which all individuals are treated with respect and dignity, and that promotes equal employment opportunities and prohibits discriminatory practices, including harassment.
If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.