District Senior Consumer Banker

Date ActiveAug 17, 2022 12:00:00 AMRequisition #21-1632Hours Per Week37.5Location2 North Road-HF142CityEast WindsorStateConnecticutJob Description/ Requirements

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

POSITION SUMMARY

District Consumer Bankers will support banking centers in a defined geography, with the opportunity to rotate through a variety of banking centers. District Consumer Bankers will provide customers with exceptional service through counter-based transactions and/or basic platform requests as needed. District Consumer will offer personalized banking services through communication, explanation, and referral of available products, ensuring that the customer's needs are met through appropriate sales and service delivery options. Provide personalized banking services through communication, explanation, and referral of available products, ensuring that the customer's needs are met through appropriate sales and service delivery options.

MAJOR DUTIES & RESPONSIBILITIES

1. Offer information on bank products and services that can benefits the customer and enhance their banking relationship.
2. Evaluate needs of potential customers and offer appropriate financial products and services.
3. Prepare and compile new customer application and information to open new accounts.
4. Provide ongoing relationship servicing with current customers.
5. Maintain customer accounts through deposits, endorsement verifications, check cashing, etc.
6. Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch operations /audit requirements.
7. Provides flexibility of coverage during banking center hours of operation for various banking centers as needed.
8. Participates in telemarketing and other banking center calling and marketing initiatives..
9. Resolves a variety of simple to complex in branch customer maintenance requests and inquires (i.e. address change, stop payments, research requests, etc.).
10. Effectively uses available resources for problem resolution, which may involve analysis of information received from Loan Processing, Deposit Operations, ATM, Reconcilement, Retail Loss Management or Financial Intelligence Unit or other internal Webster departments.
11. Fluent in Webster's products and services and uses knowledge to identify other cross-sell opportunities and refers existing customers and prospects to Business & Professional Banking (B&PB), Webster Investment Services (WIS), Cash Management, Consumer Finance -- mortgages and home equity and/or other Sales Council members
12. Can assist Banking Centers with opening and closing duties, with a supervisor override after proper training
13. Act as a more seasoned Market Float Banker with ability to assist with opening and closing duties, and potential for back up supervisor role with proper training.