Document Imaging Tech - Temp

Overall Job Objective

Description

Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence and stability of individuals and families.

Our Vision: To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.
The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

The Human Services Operations Division has openings for Document Imaging Tech - Temp positions located in both Aurora and Littleton, Colorado. The Operations Division oversees all management of records and information, quality assurance and compliance, and data and security. This position is part of the Records Information Management unit, which is in charge of the mail room, file room, courier mail service (picks up and deliveries mail to other county buildings), imaging and scanning of cases and much more.

The Document Imaging Technician - Temp performs a variety of duties in the Records Information Management (RIM) Unit associated with the maintenance and use of the Human Services physical and electronic records in two county locations. The Document Imaging Technician will perform all aspects of the preparation, scanning, routing, purging and quality assurance of paperwork, while meeting quality document management standards.

The temporary position is a non-benefited position. Hours can vary but not to exceed 25 hours a week.

Duties

• Utilizes resources to research, investigate, and contact necessary parties to identify documents with limited information, in order to select the proper case.
• Completes hands on training for navigating various computer systems; including but not limited to retrieving, prepping, scanning, routing, indexing and purging.
• Applies trained knowledge of processes and method/routing rules for determining the case selection for proper routing of received documents.
• Maintains confidentiality standards when handling confidential material for the department.
• Performs other duties as assigned.

Skills, Abilities and Competencies:

• Ability to effectively work independently or as a team member to achieving common work goals and maintain effective working relationships with peers and management.
• Ability to logically, research, organize and prioritize workload through sound decision and judgment.
• Ability to effectively complete work in a timely manner to meet processing timelines guidelines with frequent interruptions.
• Ability to handle and resolve conflicts, disagreements, and handles difficult conversations in a constructive manner.
• Ability to maintain professionalism and a calm demeanor while working in high volume, high stress, and fast paced work environment, using effective communication in a diverse team with different communication styles.
• Knowledge of basic office/equipment skills, numeric filing skills, and use of software including Microsoft Office Suite programs, such as Outlook, Word, and Excel.
• Must attend, successfully complete and pass all required training modules and program access requirements.

Behavioral Competencies:
Service First
Excellent Quality
Responsive Government
Visionary Thinking
Innovation
Caring Leadership
Effective Communication
Fiscal Responsibility
Integrity
Respect for Others
Safety
Teamwork

• Takes responsibility for own actions and also identifies and solves problem without specific direction.
• Communicates in an open, candid, and consistent manner, while seeking new ideas and job duty improvements.
• Explains concepts and procedures clearly and completely while maintaining attention and interest.
• Seeks involvement from diverse perspectives and areas of the department, county, or external partners/vendors to problem solve.
• Utilizes logic and reasoning to identify alternative solutions, conclusions, or approaches to everyday problems while being thorough, accurate, and reliable when performing and completing job tasks.
• Utilizes good judgment when considering costs, benefits, and potential actions.

Requirements

Education

High School Diploma or GED equivalent

Experience

One (1) plus yrs office/clerical experience

(An equivalent combination of education and work experience that satisfy the requirements of the job may be sufficient.)

Supplemental Information

This position requires successful completion of pre-employment background and motor vehicle check and post-employment fingerprint check.

Must possess and maintain a valid Colorado Class "R" Driver's License.

Must maintain a good driving record in accordance with Arapahoe County Risk Management Guidelines.

The salary grade listed is the full salary range for the Document Imaging Tech - Temp position. Please note that the hiring salary will typically be near the lower end of the pay range listed.

WORK ENVIRONMENT:

Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:
The following are some of the physical demands commonly associated with this position.

• No unusual physical demands are associated with this position.
• Spends 50% of the time sitting and 50% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 75 lbs. from ground level to waist level or higher, either on solid ground or while balancing (ex. on ladder).
• Uses cart, dolly, or other equipment to carry in excess of 75 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work related equipment.

Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.

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Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.