Mr.Handyman, a Neighborly Company
Milwaukee, Wisconsin, United States
Drywall Handyman
Job Description
Mr. Handyman is committed to providing our customers with outstanding service. All our service professionals operate on a simple but powerful principle - if a jobs not done right, well make it right.
Were looking for skilled and reliable Handyman Service Professional to join our team. If you are passionate about helping people with their home improvement needs and enjoy working in a dynamic environment, we want to hear from you!
Why Youll Want to Join Our Team
Here are just a few of the benefits youll receive when joining the Mr. Handyman team.
- Company-supplied van with gas card
- A back office that takes care of filling your schedule, so you dont have to
- An office team that answers all calls and helps you take care of the customers
- Flexibility with hours so you can take care of lifes important events
- Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan
- And so much more
Your Responsibilities as a Handyman Professional
- Completing Maintenance & Repairs - Youll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.
- Making Recommendations and Managing Expectations with Customers - Youll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
- Create Life-Long Customers - Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time.
How Well Measure Performance
Here are some of the ways that well measure your performance in the role.
- Customer Satisfaction (NPS) - For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. Youll need both a high response rate and high satisfaction rate.
- Revenue Target - Our office gets you in the door and its your job to stay there and find additional ways to be of service to the customer.
- Effective Billing Rate - Its your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
- Recall Percentage - We guarantee all our work for one year. The work needs to be done correctly, the first time.
What We Want From You
- A commitment to fulfilling the "Mr Handyman Way!"
- Workmanship that reflects excellence and integrity
- A positive attitude that reflects someone who finds the answers to problems and gets the job done
- A respect for all people, both in the office and in the field
- Enthusiasm and energy in your work
To Succeed in this Role
- Youll need to self-manage as youll be alone often.
- Youll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments.
- Youll need to have the necessary tools, including the ability to use technology.
- You'll need to document the job while following our process, the Mr. Handyman Way.
- Youll need to wear proper PPE as well as booties to protect our customers home.
Job Requirements
These are the minimum requirements to be considered for this position.
- Live within the area
- Have 8+ years experience as a paid handyman
- Own your own tools
- Be insurable for driving our vehicle
- Complete a background and driving record check
- Able to lift 50 pounds independently
- Able to safely work at heights and work overheard for extended periods of time
- Professional appearance and maintenance of company-provided vehicle
As an experienced Handyman, you have strong proficiency in at least three (3) of the following:
- Carpentry work
- Bathroom improvements
- Kitchen improvements
- Painting, both inside and out
- Drywall work, minor and major repairs
- General plumbing and electrical, where allowed by law
- Floor installation and refurbishing
- Familiar with building codes
Benefits & Pay
The pay range for this position is $28.35 to $33.75 and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall. Some benefits options include: Health and Dental Insurance, 6 paid holidays per year, paid vacation, and other
benefits as described in the employee handbook.
Still with us? Great!
Remember, were looking to hire only the best. If thats you, APPLY TODAY!
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.